With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. You don’t need to take any action to receive the default compensation offer. You can find out details of your compensation by clicking the link that matches your sail date below.
Diamond Princess Cruises Departing from San Diego through November 13, 2022
Majestic Princess Cruises in Australia and Hong Kong Departing March 7, 2023 through March 9, 2023
Royal Princess Cruises in Asia, Australia & New Zealand, and South Pacific Departing September 5, 2023 through October 10, 2023
Regal Princess Cruises in Europe Departing April 9, 2023 through September 3, 2023
Sapphire Princess West Coast Cruises Departing through September 17, 2022
Diamond Princess Cruises in Japan and Singapore Departing through March 3, 2023
Select Cruises in Australia, New Zealand, & the South Pacific on the Following Ships:
Majestic Princess from February 2023 through May 2023
Royal Princess from September 2022 through March 4, 2023
Ruby Princess Panama Canal Cruises Departing in February 2023
Sapphire Princess Cruises in Asia and Australia Departing through October 29, 2022
Japan Cruises on Diamond Princess Departing through June 9, 2022
Royal Princess Cruises Departing from Vancouver through April 25, 2022
Island Princess Cruises Departing from Ft. Lauderdale through April 17, 2022
Crown Princess Cruises Departing from the West Coast through April 29, 2022
Select Cruises from Australian Ports on Coral Princess Departing through August 2022
Select Mediterranean Cruises on Regal Princess Departing April 30, 2022
Australia & New Zealand Cruises on Coral Princess Departing January 27 through March 7, 2022
April 29, 2022 Pacific Coastal Cruise from Los Angeles on Crown Princess
May 3, 2022 Alaska Sampler Cruise from Vancouver on Crown Princess
Select Mediterranean Cruises on Regal Princess Departing July 2022
Discovery Princess Cruises from Los Angeles Departing through March 20, 2022
Select Cruises from Australian Ports on the Following Ships:
Coral Princess through January 17, 2022
Royal Princess through March 9, 2022
Sapphire Princess through April 8, 2022
April 29, 2022 Pacific Coastal Cruise on Sapphire Princess
Hawaii Cruises Departing through December 2021
Sapphire Princess West Coast Cruises Departing September 24, 2022 through November 7, 2022
Island Princess Cruises Up to and Including World Cruise 2022 Departing through April 4, 2022
Diamond Princess Cruises in Antarctica and South America Departing through April 5, 2022
Caribbean Princess Cruises from Ft. Lauderdale Departing March 2022 through May 2022
October 24, 2021 California Coast Cruise from San Francisco on Ruby Princess
Emerald Princess Cruises in Australia & New Zealand Departing December 2021 through March 2022
Remaining Cruises from Australian Ports through December 19, 2021
Remaining 2021 Europe & Transatlantic Cruises on Island Princess
Remaining 2021 West Coast Cruises on Ruby Princess from Los Angeles
October 17, 2021 California Coast Cruise from San Francisco on Ruby Princess
November 20, 2021 Caribbean Cruise on Caribbean Princess
Remaining 2021 Canada & New England Cruises
2021 Cruises Roundtrip from Seattle on Emerald Princess and Majestic Princess
Select 2021 Mexico, West Coast, Caribbean and Mediterranean Cruises
Diamond Princess Cruises including Japan through November 8, 2021
Cruises from Seattle through June 27, 2021
Cruises from Los Angeles, Ft. Lauderdale and Rome through June 30, 2021
2021 Europe Cruises to and from Southampton through September 25, 2021
2021 Cruises to/from Vancouver (Gulf of Alaska Cruises, Alaska Cruisetours and Pacific Coastals)
2021 Canada & New England Cruise from Southampton
Cancellations Related to the Sale of Pacific Princess
All Remaining Cruises through May 14, 2021
All Cruises through March 31, 2021
All 8-day and Longer Cruises to and from the U.S. through November 1, 2021
All Cruises to and from Japan through June 25, 2021
All Remaining Cruises Departing through December 31, 2020
All Cruises Departing from Australia & New Zealand through May 31, 2021
Transfer of Star Princess to P&O Cruises Australia
Cancellations Related to the Sale of Sea Princess and Sun Princess
All Australia & New Zealand Cruises Departing through December 18, 2020
2021 World Cruise on Island Princess, 2021 Circle South America on Pacific Princess and Associated Cruises
All Cruises Sailing In and Out of Australia Departing September 19 – October 31, 2020
All Other Remaining Cruises Sailing through December 15, 2020
All Cruises Sailing In and Out of Australia Departing August 29 – September 17, 2020
All September and October Cruises In and Out of Vancouver and Seattle and All 7-day Cruises Roundtrip from San Francisco Departing in September and October 2020
All Cruises Roundtrip Keelung Departing August 2020
All Remaining Alaska, Canada & New England and Europe Cruises and Cruisetours in 2020
All Remaining Australian and Caribbean Cruises through August, Japan Cruises through October 1 and Taiwan Cruises in July
All Fall 2020 Tahiti & French Polynesia Cruises on Pacific Princess
Summer 2020 Cruises Departing May 11 – June 30, 2020
All 2020 Alaska Cruises and Cruisetours for Star, Golden, Pacific, Coral, Royal & Grand Princess
July 2020 Mediterranean Cruises for Enchanted Princess
Select Australia Homeport Cruises for Sun & Sapphire Princess Departing June 23 – September 7, 2020
Select Australia Homeport Cruises for Sea, Sun & Sapphire Princess
Departing May 8 – June 15, 2020
All Destinations & Ships
Departing March 12 – May 10, 2020
We’ve updated our policies to give guests flexibility while booking cruises during this unusual time.
View our Book with Confidence Cancellation Policy
Frequently Asked Questions
What is a Future Cruise Credit (FCC)?
Learn about the types of cruise credits and how to use them.
How long will it take to get my refund or FCC?
Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier.
What if I cancelled a booking on a cruise that Princess is now cancelling?
You can check the relevant cruise details on this page to see if you qualify for any additional compensation.
What happens to my FCC if the voyage I used it on is cancelled by Princess?
The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date.
If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?
Yes, it will. In most cases, the original FCD will automatically be available to apply to your next cruise from your My Princess account. In the event an FCD had reached its expiration date since being applied, please contact our Customer Relations team to have the OBC reinstated.
If I have used my Princess Cruises Gift Card to pay for my cruise and opted for a refund, how can I receive it? (North American Guests Only)
If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at firstname.lastname@example.org or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you.