Information on Impacted & Cancelled Cruises

Updated August 8, 2022 at 3 p.m. PT

With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. You don’t need to take any action to receive the default compensation offer. You can find out details of your compensation by clicking the link that matches your sail date below.

Diamond Princess Cruises Departing from San Diego through November 13, 2022

Majestic Princess Cruises in Australia and Hong Kong Departing March 7, 2023 through March 9, 2023

Royal Princess Cruises in Asia, Australia & New Zealand, and South Pacific Departing September 5, 2023 through October 10, 2023

Regal Princess Cruises in Europe Departing April 9, 2023 through September 3, 2023

Sapphire Princess West Coast Cruises Departing through September 17, 2022

Diamond Princess Cruises in Japan and Singapore Departing through March 3, 2023

Select Cruises in Australia, New Zealand, & the South Pacific on the Following Ships:
Majestic Princess from February 2023 through May 2023
Royal Princess from September 2022 through March 4, 2023

Ruby Princess Panama Canal Cruises Departing in February 2023

Sapphire Princess Cruises in Asia and Australia Departing through October 29, 2022

Japan Cruises on Diamond Princess Departing through June 9, 2022

Royal Princess Cruises Departing from Vancouver through April 25, 2022

Island Princess Cruises Departing from Ft. Lauderdale through April 17, 2022

Crown Princess Cruises Departing from the West Coast through April 29, 2022

Select Cruises from Australian Ports on Coral Princess Departing through August 2022

Select Mediterranean Cruises on Regal Princess Departing April 30, 2022

Australia & New Zealand Cruises on Coral Princess Departing January 27 through March 7, 2022

April 29, 2022 Pacific Coastal Cruise from Los Angeles on Crown Princess

May 3, 2022 Alaska Sampler Cruise from Vancouver on Crown Princess

Select Mediterranean Cruises on Regal Princess Departing July 2022

Discovery Princess Cruises from Los Angeles Departing through March 20, 2022

Select Cruises from Australian Ports on the Following Ships:
Coral Princess through January 17, 2022
Royal Princess through March 9, 2022
Sapphire Princess through April 8, 2022

April 29, 2022 Pacific Coastal Cruise on Sapphire Princess

Hawaii Cruises Departing through December 2021

Sapphire Princess West Coast Cruises Departing September 24, 2022 through November 7, 2022

Island Princess Cruises Up to and Including World Cruise 2022 Departing through April 4, 2022

Diamond Princess Cruises in Antarctica and South America Departing through April 5, 2022

Caribbean Princess Cruises from Ft. Lauderdale Departing March 2022 through May 2022

October 24, 2021 California Coast Cruise from San Francisco on Ruby Princess

Emerald Princess Cruises in Australia & New Zealand Departing December 2021 through March 2022

Remaining Cruises from Australian Ports through December 19, 2021

Remaining 2021 Europe & Transatlantic Cruises on Island Princess

Remaining 2021 West Coast Cruises on Ruby Princess from Los Angeles

October 17, 2021 California Coast Cruise from San Francisco on Ruby Princess

November 20, 2021 Caribbean Cruise on Caribbean Princess

Remaining 2021 Canada & New England Cruises

2021 Cruises Roundtrip from Seattle on Emerald Princess and Majestic Princess

Select 2021 Mexico, West Coast, Caribbean and Mediterranean Cruises

Diamond Princess Cruises including Japan through November 8, 2021

Cruises from Seattle through June 27, 2021

Cruises from Los Angeles, Ft. Lauderdale and Rome through June 30, 2021

2021 Europe Cruises to and from Southampton through September 25, 2021

2021 Cruises to/from Vancouver (Gulf of Alaska Cruises, Alaska Cruisetours and Pacific Coastals)

2021 Canada & New England Cruise from Southampton

Cancellations Related to the Sale of Pacific Princess

All Remaining Cruises through May 14, 2021

All Cruises through March 31, 2021

All 8-day and Longer Cruises to and from the U.S. through November 1, 2021

All Cruises to and from Japan through June 25, 2021

All Remaining Cruises Departing through December 31, 2020

All Cruises Departing from Australia & New Zealand through May 31, 2021

Transfer of Star Princess to P&O Cruises Australia

Cancellations Related to the Sale of Sea Princess and Sun Princess

All Australia & New Zealand Cruises Departing through December 18, 2020

2021 World Cruise on Island Princess, 2021 Circle South America on Pacific Princess and Associated Cruises

All Cruises Sailing In and Out of Australia Departing September 19 – October 31, 2020

All Other Remaining Cruises Sailing through December 15, 2020

All Cruises Sailing In and Out of Australia Departing August 29 – September 17, 2020

All September and October Cruises In and Out of Vancouver and Seattle and All 7-day Cruises Roundtrip from San Francisco Departing in September and October 2020

All Cruises Roundtrip Keelung Departing August 2020

All Remaining Alaska, Canada & New England and Europe Cruises and Cruisetours in 2020

All Remaining Australian and Caribbean Cruises through August, Japan Cruises through October 1 and Taiwan Cruises in July

All Fall 2020 Tahiti & French Polynesia Cruises on Pacific Princess

Summer 2020 Cruises Departing May 11 – June 30, 2020

All 2020 Alaska Cruises and Cruisetours for Star, Golden, Pacific, Coral, Royal & Grand Princess

July 2020 Mediterranean Cruises for Enchanted Princess

Select Australia Homeport Cruises for Sun & Sapphire Princess Departing June 23 – September 7, 2020

Select Australia Homeport Cruises for Sea, Sun & Sapphire Princess
Departing May 8 – June 15, 2020

All Destinations & Ships
Departing March 12 – May 10, 2020

We’ve updated our policies to give guests flexibility while booking cruises during this unusual time.
View our Book with Confidence Cancellation Policy

Frequently Asked Questions

  1. What is a Future Cruise Credit (FCC)?
    Learn about the types of cruise credits and how to use them.

  2. How long will it take to get my refund or FCC?
    Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier.

  3. What if I cancelled a booking on a cruise that Princess is now cancelling?
    You can check the relevant cruise details on this page to see if you qualify for any additional compensation.

  4. What happens to my FCC if the voyage I used it on is cancelled by Princess?
    The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date.

  5. If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?
    Yes, it will. In most cases, the original FCD will automatically be available to apply to your next cruise from your My Princess account. In the event an FCD had reached its expiration date since being applied, please contact our Customer Relations team to have the OBC reinstated.

  6. If I have used my Princess Cruises Gift Card to pay for my cruise and opted for a refund, how can I receive it? (North American Guests Only)
    If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you.