MedallionNet® Wi‑Fi: Fast, reliable, unlimited internet at sea
Stay seamlessly connected from your stateroom to the lido deck. Stream, chat, browse, and share with shipwide coverage designed for everyday use and your favorite streaming apps.
What you get with MedallionNet®
High‑speed internet across the ship
Unlimited data for streaming, video chat, social media, and browsing
Consistent, reliable connectivity in staterooms and public spaces
Supercharge it with MedallionNet® Max
MedallionNet® Max is our highest‑performing Wi‑Fi, featuring prioritized access to our best available bandwidth. It’s included with Princess Plus® and Princess Premier®.
Prefer to buy Wi‑Fi on its own? Choose unlimited MedallionNet® a la carte:
- One‑device or four‑device package options
- Purchase pre‑cruise in Manage Booking or on board in the Princess® app or Google Play
- Pricing varies by voyage, package, and number of devices; see your sailing in Manage Booking or the app for current prices
How to purchase or activate
Before you sail: Log in to Manage Booking, open Cruise Packages, then Internet to view and add options.
On board: Open the Princess® app, select Internet, choose your package, and connect your devices.
Already on Plus® or Premier®: Connect on board and sign in—MedallionNet® Max will be available automatically with your package.
Switching devices: If your plan includes a limited number of devices, you can sign out on one device and sign in on another during your voyage.
What you can do
Stream your favorite shows, music, and sports
Join video calls, message, and share photos in real time
Use connected apps around the ship while staying online
Availability
MedallionNet® is available fleetwide on MedallionClass® ships. Service performance can vary by ship location, satellite coverage, itinerary, weather, and network demand. For your specific voyage, check available packages and current pricing in Manage Booking or on board in the Princess® app.
FAQs
What’s the difference between MedallionNet® and MedallionNet® Max?
MedallionNet® is our fast, reliable, unlimited Wi‑Fi service available to purchase a la carte.
MedallionNet® Max offers our highest‑performing experience with prioritized access to top available bandwidth and is included with Princess Plus® and Princess Premier®.
Is streaming supported?
Yes. MedallionNet® supports streaming of shows, movies, sports, music, and social video platforms. Actual performance can vary with location and demand.
How many devices can I use at once?
Princess Premier®: 4 devices per guest included with MedallionNet® Max.
Princess Plus®: 1 device per guest included with MedallionNet® Max.
A la carte: Choose a one‑device or four‑device package for MedallionNet®.
Is internet unlimited?
Yes. Both MedallionNet® and MedallionNet® Max are unlimited data services. Speed and performance may vary.
Can I buy Wi‑Fi for only a few days?
Availability of daily vs. voyage‑length options can vary by sailing. Check Manage Booking pre‑cruise or the Princess® app on board for what’s offered on your itinerary.
How do I upgrade to MedallionNet® Max?
MedallionNet® Max is included with Princess Plus® and Princess Premier®. Upgrade your cruise package in Manage Booking pre‑cruise or on board via the Princess® app.
How do I purchase a la carte internet?
Add an internet package in Manage Booking before you sail, or select your package in the Princess® app on board.
Will my VPN or Wi‑Fi calling work?
Some VPNs and Wi‑Fi calling services may work; compatibility and performance can vary by provider and network conditions.
Does Wi‑Fi work in my stateroom?
Yes. MedallionNet® is designed for shipwide coverage, including staterooms and most public areas.
Where can I get help on board?
Use the Help section in the Princess® app or visit Guest Services on board for assistance with connectivity or device setup.
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