For Suppliers

Important information and documents related to supply chain requirements of Princess Cruises

Below you will find important information and downloadable documents related to certain supply chain requirements of Princess Cruises, Cunard Line, P&O Cruises UK, and P&O Cruises Australia ("Company(ies)"). Please visit this site often for information and document updates critical towards fulfilling your contractual obligations with the Companies. We anticipate your regular visits to the site will enhance your success as a supplier and aid in maintaining a mutually beneficial relationship with each Company.

Business Partner Code of Conduct

This Business Partner Code of Conduct and Ethics is intended to help our business partners understand and comply with our expectations for legal compliance and ethical behavior.

View the Business Partner Code of Conduct and Ethics (PDF)

Purchase Order Terms and Conditions

These purchase order terms and conditions are applicable to all purchase orders placed by each Company.

View the Purchase Order Terms and Conditions (PDF)

Travel Reimbursement Guidelines

These travel reimbursement guidelines are applicable to all purchase orders whereby Seller is responsible for travel arrangements in connection with services provided.

View the Travel Reimbursement Guidelines (PDF)

Expense Guidelines Summary Sheet

View the Expense Guidelines Summary Sheet (Excel) (To download, right-click on hyperlink and select the "Save link As" option.)

Princess Cruises Frieght Shipping Information Guide

This document provides information regarding shipments of materials purchased for the cruise vessels of Princess Cruises. In addition, it provides ready reference information that you can communicate to transportation companies to instruct them how to ship, move, and deliver Princess Cruises' material.

View the Princess Cruises Frieght Shipping Information Guide (PDF)

Tool Box Shipping Guide

This document provides information for suppliers regarding tool box shipments of materials being shipped to and from our cruise vessels during dry docks, refits, and contracted repairs. Purchase Orders provide the authoritative reference for shipping purchased material and related tools.

View the Tool Box Shipping Guide (PDF)

Secure Vendor Access Module (SVAM)

For those suppliers requiring physical access to the Company's cruise vessels, these documents provide vital information regarding the Secure Vendor Access Module (SVAM).

North American Ports
View the Secure Vendor Access Module for North American Ports (PDF)

Australian Ports
View the Secure Vendor Access Module for Australian Ports (PDF)

Standard Vendor Claim Form

This document must be submitted for all payment disputes. Please follow the instructions and submit this form along with all required documentation via email to the appropriate address. Claims must be submitted prior to 60 days from payment date.

View the Standard Vendor Claim Form (PDF)

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