FAQ: Cruise Answer Place

Excursions FAQ

Exploring cities around the world is one of the highlights of your vacation, and one of the best ways to do this is on an optional excursion. Click on a topic headline to view detailed information relating to your selection.

Pre-Reserving Shore Excursions

 

Exploring ports of call will be one of the highlights of your cruise, and one of the best ways to do this is on a shore excursion.

Tours are operated by local independent companies, not by Princess®. You will find a variety of shore excursion options selected specifically with families in mind. Discounted rates for children and family-friendly activities may be available to make the most of your time in port.

You can reserve shore excursions for your voyage with Cruise Personalizer® up to 5 days before you depart. Just log-in using your reservation name and booking number, and you’ll be able to secure your place on any of the land-based adventures offered in every port.

Tour Companies

 

All tours are operated by local, independent companies and not by Princess.

We selected only the most reputable companies available to provide your excursions. The companies providing your excursions are selected by Princess based on their excellent reputation for service and safety.

Guided Tours

 

All tours include local English-speaking guides except for On Your Own tours and where otherwise noted.

Gratuities on Excursions

 

Tipping is a discretionary matter. It is, however, customary around the world, if one is pleased with their tour, to tip the tour guide.

Here are suggested ranges (in U.S. dollars) to assist you in determining what gratuity amount is appropriate:

ServiceGratuity
Tour guides$1.00 (half day of service per person)
$3.50 (full day of service per person)
Please extend any gratuities on an individual basis, not as a group.

Children’s Excursion Pricing

 

Select tours offer children’s prices for children under the age of 12 years. If you are traveling with children, please pre-reserve the number of child tickets you would like on the Tour Reservation Form or in Cruise Personalizer®.

Once onboard, check your tour tickets to ensure you have received the correct number of child tickets. If you have received the incorrect number of child tickets, visit the Tour Office as soon as possible to make any necessary adjustments.

Child prices are not available for tours involving flights or hotel stays. Toddlers aged 3 and younger sitting on a parent’s lap (not occupying a seat), are not charged for most tours. If a parent would like their infant to occupy a seat or would like to utilize a safety seat, the parent must purchase a tour ticket for the infant at the published tour price. Parents are also responsible for bringing a safety seat for their child.

Excursion Age Restrictions

 

For most tours, there is no minimum age for children as long as they are accompanied by a parent or guardian.

Guests under the age of 18 years cannot participate without a parent or guardian. A few operators may allow an unaccompanied minor on tour if a wavier is signed by the parent or guardian in the operator’s presence.

Excursion Timing

 

One very important feature of taking an excursion organized by Princess is that we closely monitor the departures and returns of all our tours. Therefore, our ships do not sail until all of our organized tour transportation has returned, so you can be assured that you won’t miss the ship.

Please keep in mind that when you make your own arrangements in port, or if you leave an organized tour, we will no longer be aware of your whereabouts; so be sure to schedule yourself with ample time to return to the ship before it sails.

Excursion Cancellation

 

Due to the nature of the packages involving hotel accommodations, flights and private vehicles, these excursions are not refundable after the closing date, which is 30 days prior to sailing.

Due to the limited capacity and high demand for helicopter flights, these excursions are not refundable unless cancelled by 12:00pm on the day after embarkation.

For other tours in each port of call, a “Closing Time for Cancellations” is listed on the Tour Order Form found in your stateroom. This is the time when the bookings for the tours in that port close and we notify the local operators of the final excursion requirements. You may cancel an excursion if it is prior to the closing time whether you reserve an excursion in advance or book onboard. We cannot cancel a tour if it is past this closing time, nor can we refund tours on which you choose not to go.

Multiple Excursions in One Port

 

Allow at least 60 minutes between each tour. All tours depart from, and return to, the cruise ship pier. By scheduling in this manner, you will have sufficient time to take multiple tours.

Safety Ashore

 

Our primary concern at Princess is your safety and security. We are in continuing contact with authorities concerning any travel advisories that might impact our cruises.

If the U.S. State Department advises against travel to specific locations we visit, we would make the necessary changes to the published itinerary. Although such itinerary changes occur infrequently, please understand that these changes are for your own safety and security and are beyond our control.

We remind all of our passengers that they must ultimately assume responsibility for their actions while ashore. In this regard, we would like to remind you of some common sense precautions when visiting ports-of-call:

  • Stay in the normal tourist areas and don’t travel to out-of-the-way places without the benefit of a guided tour.
  • Do not leave any of your belongings unattended in public areas.
  • Be generally aware of people and activities around you.
  • Do not accept packages from anyone you don’t know personally.
  • Keep a low profile–dress and behave conservatively.
  • Be careful when eating and drinking ashore.

We thank you in advance for following these recommendations, which we believe will enhance the enjoyment of your cruise.