CONTACT INFORMATION & CUSTOMER SERVICE
24305 Town Center Drive
Santa Clarita, CA 91355
Ready to book?
For all other inquiries, please call 1-800-774-6237
Princess Call Center Hours:
Monday - Friday 6am - 7pm Pacific Time (9am-10pm ET)
Saturday and Sunday 6am - 6pm Pacific Time (9am-9pm ET)
In order to respond more timely and accurately to your inquiries, please choose the category that most closely resembles your question. Also, please be sure to check our FAQ: Cruise Answer Place section as it often contains the answer you are looking for.
If you are unable to find the answer to your question on the Princess.com website, please call 1-800-PRINCESS.
Order brochures for U.S. and Canada
Order brochure for International - please contact the Princess general sales agent in your country to order a brochure. Click here for our International Travel Agent locator.
Immigration information (please call 1-800-PRINCESS)
Princess Captain's Circle
Ship Related Questions
Information on specific ships
General Onboard Information
Lost and Found
Shoreside Employment Opportunities
Information Technology Opportunities
For questions about hotel packages, pricing inquiries, or hotel locations, please contact your local travel agent or call us at 1-800-PRINCESS (1-800-774-6237) for assistance.
Post Cruise Questions or Concerns
For any post-cruise questions or concerns, please address your comments to our Customer Relations Department.
For assistance with the following items call 1-800-PRINCESS (1-800-774-6237) .
- Sign in failure to Cruise Personalizer
- Corporate Affiliate Program
- Report site problems or broken links
- Sign in ID failure