CONTACT INFORMATION & CUSTOMER SERVICE
24305 Town Center Drive
Santa Clarita, CA 91355
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Find a Travel Agent
For all other inquiries, please call 1-800-774-6237
Princess Call Center Hours:
Monday - Friday 6am - 7pm Pacific Time (9am-10pm ET)
Saturday and Sunday 6am - 6pm Pacific Time (9am-9pm ET)
For broken links or other site related problems, please use our online Feedback Form.
For assistance with the following items call 1-800-PRINCESS (1-800-774-6237).
-Sign in failure to Cruise Personalizer
-Corporate Affiliate Program
-Sign in ID failure
In order to respond more timely and accurately to your inquiries, please choose the category that most closely resembles your question. Also, please be sure to check our FAQ: Cruise Answer Place section as it often contains the answer you are looking for.
If you are unable to find the answer to your question on the Princess.com website, please call 1-800-PRINCESS.
Order brochures for U.S. and Canada
Order brochure for International - please contact the Princess general sales agent in your country to order a brochure. Click here for our International Travel Agent locator.
Immigration information (please call 1-800-PRINCESS)
Princess Captain's Circle
Ship Related Questions
Lost and Found
For questions about hotel packages, pricing inquiries, or hotel locations, please contact your local travel agent or call us
at 1-800-PRINCESS (1-800-774-6237) for assistance.
Already sailed with us?
Contact us via email to share your feedback or ask questions regarding your recent cruise.