Make your MedallionClass® vacation effortless with these easy OceanReady® steps
There are two places you need to access: Manage Booking® and the Princess® Cruises App. There are some mandatory check-in steps as well as additional ways to customize your experience – the more preferences you share, the more personalized your vacation will be.
Download the brand new Princess® Cruises App and take your upcoming cruise to the next level of ease and convenience. Here's why you'll love it.
The new Princess® Cruises App is:
- a more personalized experience
- easier navigation
- faster access to key features
Plus you can still do all the things, like
- expedite boarding
- make dining reservations
- chat with Guest Services
- order OceanNow® delivery
Don't have a compatible device? Try our web version
Make embarkation a breeze
To ensure a smoother embarkation experience, we’ve introduced Arrival Groups — staggered check‑in windows that help shorten wait times at the terminal.
Complete the required OceanReady check-in process
The Travel Checklist is the only way to complete this information and expedite your arrival experience. This is best accessed via mobile device in the Princess® Cruises App (the web version is available as needed).
*Available for US (including Puerto Rico) and Canada Residents. Medallion devices will be available for pick up in the terminal, if one was not mailed to you.
**Acknowledgements apply to Australia & New Zealand departures only.
^Travel documents and immigration data are mandatory for boarding.
Available from time of booking:
- Order and Customize Your Medallion*
- Security & Profile Photos
- Setting up onboard and shoreside payment methods
- Emergency Information
Complete no later than 24 hours before you embark^:
- Personal Info & Travel Docs
- Passage Contract & Acknowledgements**
For assistance, please contact:
North America: 1 (800) 774-6237
United Kingdom: 0344 338 8666
Australia: 13 24 88
New Zealand: 0800 780 717
More info and ways to customize your cruise
Before you cruise videos
Check out inspiration from our teammates as you get ready for your Princess® cruise.
