Cruise Health™

CruiseHealth™ FAQ: Autumn UK Cruises

Updated 24 September 2021

Health Protocols for 2021 Cruises

For cruises on Regal Princess from 30th September and Sky Princess from 5th October, guests must have the following:

  • Received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the cruise
  • Proof of vaccination
  • Proof of a negative viral COVID-19 test taken at the terminal, which will be provided on a complimentary basis

Guests will also be required to wear a face mask in certain areas.


Sailing on voyages from another port? View Frequently Asked Questions.

COVID-19 Vaccination Requirements

These cruises are available to all guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the cruise and have proof of vaccination, in accordance with health authority guidelines.

All guests will also require a negative COVID-19 test at the terminal. This vaccination and testing policy will be reviewed on a regular basis as the global situation continues to evolve.

Proof of COVID-19 vaccination and the dates given will be required and will need to be shown at the terminal prior to boarding. Failure to provide this evidence will result in denial of boarding.

If you are unlikely to be fully vaccinated at the time of departure, please refer to our Book with Confidence Policy. 

Guests should always ensure they understand all requirements to travel from their home country and the destinations they plan to visit. Details continue to be updated regularly and official websites and apps developed by government agencies and tourism ministries are the recommended resources.

Acceptable vaccines are those that have an emergency use authorization or listing from the U.S. Food and Drug Administration (FDA) or the World Health Organization (WHO).

For cruises outside of the United States, you may also be regarded as fully vaccinated if you have received your first dose of AstraZeneca followed by a single dose of mRNA vaccine (Pfizer or Moderna) to complete the 2-dose series.

It is our guests’ responsibility to comply with our current Princess vaccination policy.

Prior to the cruise departure, using the MedallionClass app, guests will be required to attest that they will be fully vaccinated at time of embarkation. This means completing all required doses of a COVID-19 vaccine series at least 14 days before embarkation. Guests should be ready to show original proof of vaccination at cruise check-in.

The original proof of vaccination should clearly show the guest’s name on the vaccination proof matching their photo ID, the dates of vaccine doses (final dose must have been received at least 14 days prior to the beginning of the cruise), and the name of facility administering the vaccination. Alternative proof may be required if there are questions and concerns about the submitted proof of vaccination.

Failure to provide this evidence will result in denial of boarding. Information provided will be subject to our privacy notice on princess.com, and shared only as needed with Princess personnel, third parties or local health authorities as part of screening and embarkation-related health protocols.

For UK guests, please note that the record card that is given out at the time of vaccination will not be accepted as proof of your vaccination status. Proof of vaccination can be printed or a digital format (a screenshot is fine) and must be an official certificate of vaccine status issued by your local health authority (e.g. NHS England).

Please visit your relevant NHS or local health authority website for full details of how to obtain an official record of your vaccine status in advance of your holiday (please note that some authorities require up to 10 days to process applications to receive postal certificates). Guests in England can download the NHS app, register with their NHS number and photo ID and gain access to ‘Get your NHS COVID Pass’ – this allows you to download a PDF copy of your vaccine record and/or request to receive an offline copy by email. Alternatively, to prove your vaccination status you can show a screenshot of your vaccination details which appear below your unique 2D barcode within the app. This shows the details of each vaccination and the date given – please note that there are two different screens for vaccination 1 and 2. We are unable to scan the 2D barcode within the app; the teams at the terminal need to see the information shown below the 2D barcode which confirms the dates of vaccination. Please register for the NHS app well in advance of travel as NHS app accounts can take up to 14 days to approve. If using the app, in case of any connectivity issues we’d recommend taking a screenshot so that you can easily show this at the terminal.

Please also see the below useful links:

  • England
    We will accept the digital or printed version of the NHS England COVID Pass.
  • Wales
    We will accept the printed (or soon to be available digital) version of the NHS Wales COVID Pass.
  • Scotland
    We will accept the printed or digital version of the NHS Scotland vaccination status record.
  • Northern Ireland:
    We will accept the printed or digital version of the official Department of Health proof of vaccination document.
  • Jersey
    We will accept Jersey’s COVID Status Certificate distributed to all vaccinated islanders.
  • Guernsey
    We will accept Guernsey’s official proof of vaccination letter distributed to all vaccinated islanders.
  • Isle of Man
    We will accept the digital or printed version of the NHS England COVID-19 Pass.
  • Europe
    We will accept the EU digital Covid certificate.

For international, non-UK guests, The following formats are acceptable proofs of full vaccination: COVID-19 vaccination card (original card only; no photocopies accepted), digital COVID-19 certificate (QR code acceptable); or record of COVID-19 vaccination from a healthcare provider including original digital email notification, personal electronic health record, or government Immunization information system (IIS) record.

The following identifiers for the proof of full vaccination should include your first and last name, a patient identifier such as date of birth, medical record ID, or government ID, type of vaccine (manufacturer), date of all doses administered, lot number, if available, and healthcare professional or clinic site name. The proof of full vaccination must show that your final dose of vaccine was received at least two weeks (14 days) prior to the beginning of the cruise. Alternative proof may be required if there are questions and concerns about the proof of vaccination you produce. During check-in at the terminal, you will be required to show full proof of vaccination. If you are unable to produce the described proof of vaccination, you will be denied boarding without refund, credit or compensation of any kind.

Yes. If you have been a participant in a vaccine trial you are eligible to sail with us. You will need to show your letter sent to you that confirms you were part of the vaccine trials.

Our policies have recently shifted. We’ll now require all guests, including children to be fully vaccinated. This decision was made after thorough review of processes and policies with the health and safety of our guests and crew in mind.

COVID-19 Testing Requirements

To board the ship, fully vaccinated guests will require a negative viral COVID-19 test, which will be administered at the terminal and provided on a complimentary basis.

This vaccination and testing policy will be reviewed on a regular basis as the global situation continues to evolve.

Guests who travel internationally should always ensure they understand all entry and airlines requirements to travel from their home country and the destinations they plan to visit, including where health authorities may require pre-travel PCR COVID-19 testing to enter a country. Details continue to be updated regularly; official websites and apps developed by government agencies and tourism ministries are the recommended resources.

Pre-embarkation COVID-19 tests will be required at the terminal for all guests and will be included within the price of your cruise.

In an abundance of caution and in response to the increasing number of cases of COVID-19 caused by the variants of concern, as well as evidence that vaccinated people can become infected and can spread COVID-19, we are implementing this complimentary, mandatory testing policy. As always, Princess Cruises’ primary commitment is to the health, safety and well-being of our guests, crew and the communities we bring our ships.

All guests are required to have a negative test result at the terminal to be able to sail, there are no exceptions to this. If you fail the first test, you will be required to have secondary screening which includes a PCR test. If this test is positive, you will be denied boarding.

Guests who test positive for COVID-19 3 days prior to embarkation will not be permitted to board, together with their family members and close contacts, and should not travel to the ship.

If you, your family members, travelling companions or other close contacts are suspected of having COVID-19 and are not permitted to board, you are entitled to a 100% Future Cruise Credit.

Change fees and reasonable expenses related to shoreside medical care for COVID-19, shoreside quarantine and travel home for you and your immediate travel party will be covered by Princess if not reimbursable from medical insurance, travel protection plan or other responsible party.

Additionally, any shoreside meals will be covered through Princess by a per diem meal allowance, we will provide a dedicated Family Assistance liaison for care and logistical shoreside support, and provide assistance opening insurance claims for those guests who purchased travel protection.

If you are unable to travel, our Family Assistance department will coordinate lodging, medical, and insurance support.

If you have purchased a travel protection plan through us, you and your traveling companion may make a claim for a refund under the trip interruption benefit instead of receiving the Future Cruise Credit.

Exceptions may apply for asymptomatic guests that have tested positive for COVID-19 in the 90 days prior to embarkation, and are fully recovered. Guests will need to provide a letter of recovery from their doctor and, laboratory test results that are not older than 90 days.

Before You Sail

Yes, back-to-back bookings will be for vaccinated guests, subject to availability. Guests on back-to-back voyages will need to disembark the ship at the end of each voyage, receive a complimentary viral COVID-19 test, and will be permitted to board the ship again once they receive a negative test result.

Guests who test positive for COVID-19 will be denied boarding on the next voyage, together with their family members and close contacts who are not fully vaccinated. If you, your family members, travelling companions or other close contacts are suspected of having COVID-19, you are entitled to a 100% Future Cruise Credit.

We will closely monitor all guidance and will adapt and evolve this policy accordingly.

Unfortunately, we are unable to accept guests who are on dialysis or use supplemental oxygen at this time. This includes guests who use oxygen concentrators. Our medical experts have determined that, for the guest’s own safety, this is the right decision.

We’ve had to make some difficult decisions based on general public health guidelines and the overall health and safety of our guests. We remain optimistic that our approach on future sailings will become more flexible.

Crew vaccinations will be in accordance with health authority guidelines. In addition, crew undergo regular testing during their time on board. Our protocols are subject to change, as we will continue to work with our experts and with government bodies to ensure all of our practices evolve in line with latest advice.

Guests are required to bring all necessary travel documents such as passports (with a minimum of 6-months validity after your date of return), visas, proof of citizenship, re-entry permits, or minor's permissions.

Requirements may vary based on guest's nationality, as specified in Travel Document Requirements.

As part of terms and conditions it is mandatory for all UK guests to have suitable travel insurance cover in order to cruise with us. Travel insurance enables our guests to relax and enjoy their holiday with peace of mind that they are covered for most eventualities.

This includes unforeseen incidents before their holiday, while travelling or while they are away. Typically, travel insurance covers cancellation of your holiday, stolen belongings and medical treatment. Insurance documents will be checked at the terminal and boarding will be denied, at guests’ own expense, for anyone without appropriate cover.

For UK guests, we have partnered with Holiday Extras to offer cruise-specific cover for our holidays. When travelling with us, insurance must include medical and repatriation cover of £2 million minimum that includes cover for emergency evacuations and medical expenses related to COVID-19.

To find out more, visit www.holidayextras.com/princess or phone 0800 093 3070 and quote PRIHX.

For guests outside the UK, given the current global travel and health environment, all guests are strongly encouraged to purchase travel insurance prior to departure.

For eligible guests, Princess Vacation Protection provides a broad range of benefits, including for COVID-19-related expenses, subject to the plan terms. Guests can also purchase third-party travel insurance as well and should check with the provider for specific details on their coverage terms and policies.

Yes, you may arrange your own transportation to the port; however, you must arrive within your selected time to maintain physical distancing during the check-in and boarding process.

If you come to the terminal before your arrival time, you will be asked to wait away from the terminal until you are permitted to enter during your specified arrival time.

Yes, you may book lodging at your own discretion, following local guidelines. Guests must fulfill all requirements for pre-cruise testing however and post-cruise as the destination requires.

Guests should check for the latest requirements on the destination official government websites to understand what documents and tests may be required upon arrival.

Yes, you should receive a notification to complete your health questionnaire from 72 hours before you embark the ship, using the MedallionClass app. You’ll be asked to complete the questionnaire before leaving home to begin traveling on your vacation, and then reconfirm your answers when arriving at the port.

If you have any symptoms of illness, you will be separated from other embarking guests for secondary screening. Depending on the outcome of the screening, you and your traveling party may be denied boarding.

During a medical screening, our medical staff will need to verify your health questionnaire answers, or any corrections, and then consider whether to permit you to embark.

If you refuse to be tested or screened, or to follow the COVID-19 Protocols, you will be denied boarding and no refund or credit will be issued.

The results of any COVID-19 tests, and information provided on the health declaration will be subject to Princess Cruises Privacy Notice, and shared only as needed with Princess personnel, third parties or local health authorities as part of screening and embarkation-related health protocols.

All guests will be required to complete the UK government’s Passenger Locator Form (PLF). For guests that will return to the UK post-cruise, this form includes a requirement to pre-schedule a viral COVID-19 test to be taken within two days of disembarkation. The booking confirmation details for the two-day post-cruise test will be requested on the PLF that guests need to complete on board.

For your peace of mind, we will not visit a country on the UK government's red list at the point of travel. While we do our best to visit all destinations on our itineraries, we prioritize your health and safety. If we’re unable to visit as planned, we will spend an additional day in another port, visit a new port or – if neither is possible – add another day at sea.

Embarkation

We’re requiring all guests, no later than midnight before their sailing date, to complete online check-in and select an arrival time using the MedallionClass app.

You must arrive within your selected time to maintain physical distancing during the check-in and boarding process.

If you come to the terminal before your arrival time, you will be asked to wait away from the terminal until you are permitted to enter during your specified arrival time.

All guests will be required to select their embarkation time and complete all the testing steps. Once these steps have been completed our Elite, Platinum, and suite guests will receive priority boarding. Please note that the priority lanes will not be available at the testing site or upon completing the health questionnaire.

There will be a Princess representative on-site at the terminal to support any guests who are denied boarding. However, if you are denied boarding for failure to produce proof of being fully vaccinated at time of embarkation (final dose must have been received at least 14 days prior to beginning of the cruise), any costs incurred will be at your own expense.

Guests who are denied boarding at the embarkation port for lack of vaccination proof may be able to join the ship at another port in the itinerary, subject to the agreement of the port. Guests must meet the same proof of full vaccination as required of them on embarkation day. Any incurred costs will be at the guest’s own expense.

Onboard Experience

Certain entertainment venues will be designated as “Sip and Cover” venues where you must wear a mask that covers your nose and mouth except while drinking.

We’d always recommend guests wash their mask daily and choose a good quality, ideally medical grade, standard.

Please note that visors and face shields will not be accepted as a substitute for a face mask.

We recommend physical distancing indoors and out, whether you’re on board or ashore.

If you are travelling with friends and family, please let us know at the time of booking so that we can link your parties to form one travelling group, which can also be done by using the Medallion Class app. This means that you will be able to dine, meet in a bar, watch shows, and go ashore, without the need for social distancing.

For now, we ask that you wear a mask and physically distance from anyone outside of your travelling group, including crew.

We are working with and subject to the health authority guidance. We will continue to closely monitor all guidance and will adapt and evolve accordingly.

Yes, select ports may require guest temperature checks prior to going ashore. Guests' temperatures may be taken throughout the course of their onboard experience to comply with these port requirements. This policy will be reviewed on a regular basis as the global situation continues to evolve.

Anyone who doesn’t comply with the onboard public health measures may be disembarked at the first available opportunity. Other consequences could include being denied service, required stateroom isolation and being banned from sailing in the future.

Yes, only now we will also have our teammates serving you at some stations. Tables will be cleaned and sanitized upon each table use.

Guests will be able to reserve dining times for our main dining rooms and specialty restaurants through Dine My Way in the MedallionClass app, to support the best control flow and guest capacity.

Yes, you’ll be required to wash or sanitize your hands upon entering and exiting food service areas. Crew members will monitor compliance, especially during peak service times. At the entrance of all food and beverage outlets, either hand washing stations or hand sanitizer dispensers will be available and regularly replenished.

Guests will reserve their dining times through Dine My Way in the MedallionClass app to best control flow and capacity. Physical menus will be presented and cleaned after each use. Additionally, guests will be able to see what’s offered in our main dining rooms and specialty restaurants digitally through Dine My Way, QR code, and on stateroom televisions

Enhanced sanitation practices will be always in place, including the sanitization of chairs, armchairs and tables after each guest use. Individually-wrapped cutlery will be provided.

Yes, room service will be available for guests. Menus will be available through OceanNow and on stateroom television. Pre-orders for breakfast are also available through the use of a stateroom breakfast card.

Yes, we will feature production shows, singers, comedians, musicians, lecturers, arts and crafts, bingo, classes, presentations and entertainment staff as a part of your onboard experience. This team will maintain physical distancing with guests while performing, and no onstage interaction with guests will be permitted.

Shared experiences and larger group events including karaoke and singing groups, The Voice of the Ocean, behind-the-scenes tours, Captain’s Champagne Waterfall, and group renewal of vows will not be available during these cruises, with the exception of select instructor-led classes hosted with physical distancing. However, nightclubs and dancing will be available.

Our Casino will resume with enhanced and frequent sanitation of all high-touch surfaces, including table game positions, slot machines, and cashier areas. Smoking will be permitted in the Casino and within our designed Cigar/Cigarette lounges.

Casino dealers will wear Personal Protective Equipment including face shields.

We’ll remove all cosmetic testers from the shop floor and instead offer sampling with disposable applicators in one-on-one consultations.

During these cruises, guests won’t be able to try on clothing for sale in the retail shops and paper receipts will not be provided, but will be available on the guests’ digital folio.

Yes, onboard spa operations and services will be offered on these cruises, but amenities may require reservations and capacity may be limited.

Services including haircuts, manicures and massages will be available for guests to reserve. All stations, treatment rooms, and other high touchpoints will be sanitized frequently and after each use.

While you’ll have access to restrooms in the locker room, use of the lockers and changing rooms will not be available. Instead, you can change privately in your treatment room.

Yes, the pools will be in use but will be subject to limited numbers of swimmers (will vary according to ship/pool size) and we request that you maintain physically distancing in and around the pool where possible.

Yes, the fitness center will be open. Reservations may be required.

We encourage you to perform high-intensity exercise outdoors, when possible, and will offer outdoor fitness classes when we can.

Please also be sure to bring your own water bottle to keep yourself hydrated during your workout.

We’re implementing enhanced cleaning and sanitation protocols for the gym, with a focus on frequently touched surfaces. We’re requiring guests to clean the equipment after each use, with product disinfection wipes located nearby. Team members will monitor the gym to make sure this happens, as well as clean all equipment regularly.

Yes, for our fully vaccinated children, a limited youth and teen program will operate with reduced occupancy, physical distancing, and enhanced cleaning protocols. Only youth participants will be permitted inside the centers.

High touch surfaces, supplies, and equipment will be sanitized frequently. Activities such as dance parties, Stanley the Bear (costume character), singing events, hosted dining events and contact group games will not be offered. Outdoor play areas will be utilized when possible.

There will be reduced interaction between guests and housekeeping staff. A reduced verbal introduction will be delivered from outside your stateroom upon arrival, and we encourage you to call your steward or, better yet, use OceanNow in the MedallionClass app to request any needed services remotely.

Staterooms will be cleaned once per day (unless you request turndown or opt not to have any cleaning service during your cruise), and the set-up, cleaning and disinfection will need to be completed when you’re out of your stateroom.

Housekeeping and maintenance staff will wait to enter a stateroom for cleaning and maintenance for at least 15 minutes after guests have left it, unless services are required immediately.

Yes, laundromats will be available for guests to use.

Health & Safety

With Ocean Medallion we have now been able to remove the need to invite guests to their muster station, you can now watch all the thorough safety information through a video in your stateroom or your device any time before the ship departs on embarkation day. You can then visit your Muster Station during the selected hours prior to sailing and check in via your medallion with a crew member.

Anyone who doesn’t comply with the onboard public health measures may be disembarked at the first available opportunity. Other consequences could include being denied service, required stateroom isolation and being banned from sailing in the future.

If you are non-compliant, no refund of the cruise fare for unused cruise days or travel expenses (if flying home) will be covered.

If your travel party is impacted and/or they are required or voluntarily choose to leave with you, the same policies will apply to them: there will be no refund of cruise fare for unused cruise days or coverage of travel expenses home.

You can request non-urgent appointments by phone or through CrewCall Chat using the MedallionClass app. We’ll use an electronic appointment system to schedule arrival times for non-urgent outpatient consultations. This will avoid congregation of patients in the Medical Center and allow the medical staff to pre-determine the best location for the consultation, including in-stateroom consultation.

Anyone suspected of COVID-19 will be assessed and treated in their staterooms whenever possible with all medical first responders wearing full PPE. Medical staff will arrange safe transfer of any unwell individuals to the ship’s Medical Center if additional treatment is required that cannot be provided in the stateroom. Onboard COVID-related medical center visits and testing of suspected COVID-19 cases will be free of charge.

Yes, anyone reporting or exhibiting COVID-19 symptoms will be reviewed by the shipboard medical staff and tested for SARS-CoV-2 (the virus that causes COVID-19). COVID-19 cases will be assessed and treated either in their stateroom, or in a designated area of the Medical Center in a single occupancy ward.

Positive cases that do not require admission to the ship’s medical center, or medical disembarkation, will most likely be moved to a different cabin for the duration of their isolation.

If you, your family members, travelling companions or other close contacts are quarantined or medically isolated during your voyage as a result of a positive COVID-19 test or are suspected of having COVID-19, you are entitled to a 100% Future Cruise Credit for missed cruise days, including time in quarantine, for you, your travel party, and any confirmed close contacts, if any of you test positive during your cruise.

If you have purchased a travel protection plan through us, you and your traveling companion may make a claim for a refund under the trip interruption benefit instead of receiving the FCC.

Yes, all ships will have access to COVID-19 viral testing capabilities, including SARS-CoV-2 RT-PCR, RT LAMP and antigen tests. Protocols for testing for SARS-CoV-2 will be based on expert recommendations, including CDC testing guidance. Onboard COVID-19-related medical center care for positive or suspected COVID-19 cases will be free of charge.

We have created an extensive response plan in consultation with leading medical experts and advisors to provide overarching guidance on our approach to health and safety in a world where COVID-19 continues to be managed.

Our plan includes graduated responses based on the overall transmission risks to those on board if a case of COVID-19 is suspected or diagnosed. Direction will be determined by a joint shipboard and shoreside team that will consult with health authorities, and clinical providers as necessary. We have also made arrangements with local port, health and transportation authorities to support our vessels should it become necessary.

In addition to the onboard Medical Center, the shoreside Health Operations Center is staffed 24/7 by our team of dedicated medical and public health professionals.

Every ship has dedicated medical staff (Doctors, Nurses, etc.) operating ship medical centers to serve guests and crew on board.

They are informed on the latest COVID-19 scientific status and trained on all relevant COVID-19 procedures.

We’re enhancing our shipboard medical capabilities with the necessary staffing, medications, supplies, oxygen, equipment and procedures to triage and treat multiple COVID-19 cases across the full clinical spectrum including intensive care.

We’ll also expand on board medical staffing roles to include staff responsible to oversee onboard aspects of public health and outbreak prevention and response.

The medical staff requirements and equipment on each ship will meet or exceed the guidelines from the American College of Emergency Physicians (ACEP) Healthcare Guidelines for Cruise Ship Medical Facilities.

We’ll increase outside air to the maximum practical level for each HVAC unit, where and when technically possible.

HVAC units will be upgraded with F7 (MERV13) filters and some units will also have the latest generation ultraviolet light (UVC/UVGI) treatment systems installed to facilitate high quality recirculated air, where possible within design limitations.

The Medical Center will have HEPA filtration and will be maintained under negative pressure, which means the ventilation system will remove more air than it allows into the room.

If you are alerted by a close contact app prior to your cruise, and if you or your immediate travel party in the same stateroom is suspected of or tests positive for COVID-19, you should not travel to the port and will not be permitted to sail. If you are denied boarding for a COVID-19 related reason, you will receive a Future Cruise Credit (FCC) for 100% of the cancellation fee amount, and a refund to the original form of payment for all additional monies received including pre-paid onboard experiences and shore excursions purchased through Princess.

If you are alerted by a close contact app while you're onboard, please contact the Medical team immediately. anyone reporting or exhibiting COVID-19 symptoms will be reviewed by the shipboard medical staff and tested for SARS-CoV-2 (the virus that causes COVID-19). COVID-19 cases will be assessed and treated either in their stateroom, or in a designated area of the Medical Center in a single occupancy ward.

Cases that do not require admission to the ship’s medical center, or medical disembarkation, will most likely be moved to a different cabin for the duration of their isolation.

If you, your family members, travelling companions or other close contacts are quarantined or medically isolated during your voyage as a result of a positive COVID-19 test or are suspected of having COVID-19, you are entitled to a 100% Future Cruise Credit for missed cruise days, including time in quarantine, for you, your travel party, and any confirmed close contacts, if any of you test positive during your cruise.

If you have purchased a travel protection plan, you and your traveling companion may make a claim for a refund under the trip interruption benefit instead of receiving the FCC.

If you are alerted by a close contact app after you have disembarked, then we advise you to follow the instructions provided within the app.

Shore Visits & Excursions

In accordance with health authority guidelines, fully vaccinated guests may choose to explore most destinations independently on self-guided tours, and are recommended to wear masks while indoors, during transportation, and following the destination’s health guidelines. However, select destinations may prohibit independent exploration, and instead require guests to take a tour sold through or provided by Princess in order to go ashore. These currently include ports in: Italy and Portugal.

You can pre-purchase shore excursions through CruisePersonalizer at princess.com or on board using the MedallionClass app, digital portals, or stateroom TV, subject to availability and capacity restrictions. You must follow all COVID-19-related requirements, including physical distancing and mask-wearing, and stay with your cruise companions for the entire excursion. There could be additional restrictions based on local conditions. If your shore excursion is canceled by the company or the tour operator, or if you are denied from joining the tour, your shore excursion payment will be credited to your on-board account.

If you or any members of your party refuse to comply with our COVID-19 policies and procedures, you won’t be allowed to board the ship after going ashore. We may also take other steps that, in our sole discretion, we feel are necessary to protect the health and safety of our guests and team mates. If this happens, you won’t be entitled to a refund, credit or compensation of any kind and will be responsible for all costs and fines, including (without limitation) travel expenses.

Select ports, subject to their local government directives, may require guests to provide proof of a negative viral COVID-19 test to go ashore. In these cases, viral COVID-19 tests (PCR or Antigen) will be offered and administered on board at a nominal charge, in order to satisfy these port requirements.

Please note that destinations on your itinerary may have various documentation requirements for testing and vaccination. This may include a Passenger Locator Form (PLF). Princess can help guide you through this process on board. However, you are responsible for meeting these requirements and we cannot accept responsibility for denied entry.

Tour guides, escorts and transport staff are expected to maintain and monitor physical distancing and are required to wear masks at all times. Staff is trained in these health precautions and will monitor excursions for symptoms of COVID-19 and take appropriate actions. All tours will have a Shore Excursion Transport Response Kit, must report staff illness to the ship and apply self-isolation if symptomatic.

All vehicles must adhere to cruise line and/or local government capacity limitations, whichever is stricter. All individuals, including drivers and tour guides, must wear masks during the tour. Frequently touched surfaces on vehicles will be cleaned and disinfected before the excursion groups arrive, during long stops and in between each group.

Cleaning and disinfection of all guest venues that follows COVID-19 protocols will be performed prior to guest arrival as well as in between groups, with frequent attention to hand contact and high traffic areas. All equipment, such as gloves, safety helmets and life jackets, will be fully sanitized before each use. All locations will implement adequate physical distancing, which may differ for guests based on local regulations.

PLEASE NOTE: These protocols are subject to change as further details are established. They may be updated in accordance with guidance from public health authorities.

All guests will need to adhere to the most up-to-date guidance regarding the use of face masks and physical distancing which will be in place.

Whilst on shore experiences, guests will be expected to adhere to local rules and guidelines.

Post-Cruise

Yes, if a negative COVID-19 test is required for re-entry into your home country, Princess will cover the costs of a COVID-19 test administered within the timeframe required prior to travel.

Guests should disembark the ship, collect their luggage, clear customs, exit through the front of the terminal, and walk down the side of the terminal to re-enter the luggage hall for COVID-19 testing. Antigen test results will be available in approximately 30 minutes and PCR test results will be available in approximately 60 minutes; please plan your post-cruise travel arrangements accordingly.

Guests are encouraged to review their home country’s health authority and travel websites to understand the latest guidance on required testing and timing for return travel.

If guests would prefer to have the required test completed while still onboard, Princess has partnered with Optum so that U.S.-based vaccinated guests can order an FDA-authorized at-home antigen test kit, shipped to your door in 3 business days or less, before traveling to the ship. Using MedallionNet onboard, these at-home tests include a personal virtually video-supervised visit with an eMed Certified Guide through telehealth services. These guides will help you properly administer the test while onboard and verify the results, within 15 minutes. The lab result report is delivered via email and can be printed or displayed on your mobile device during check-in. Please place your order with enough time to be shipped prior to your boarding. Order your test kit online.

Yes, you may book lodging at your own discretion, following local guidelines. Guests must fulfill all requirements for post-cruise testing, if required by the destination.

Guests should check for the latest requirements on the destination official government websites to understand what documents and tests may be required for a post-cruise extended stay.

Yes, guests on voyages that call to ports outside the UK who are remaining within the UK after their cruise are required by government health authorities to take a test two days after disembarkation. Guests must organize this COVID-19 test themselves. It MUST be booked in advance as confirmation details need to be included on the Passenger Locator Form (PLF).