COVID-19 Guest Protocols
Updated July 26, 2021
Princess' CruiseHealth protocols and procedures have been designed to maximize the health and safety of our guests and crew while delivering a memorable vacation experience. Below are the measures currently planned for the vaccinated cruises sailing from the United States. View frequently asked questions for these vaccinated cruises from the United States.
Some of these protocols and procedures are subject to change based on the port of embarkation (if outside the United States). View frequently asked questions on the protocols currently planned for UK voyages sailing from Southampton. Please contact Princess or your Travel Advisor for more information and details.
Vaccination & Testing Requirements
Vaccinated cruises are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the cruise and have proof of vaccination. Guests will be asked to confirm their status as fully vaccinated for COVID-19 and provide proof of vaccination in advance of boarding.* It's important for guests to come prepared, as those who arrive at the embarkation terminal without the proper proof of vaccination will not be able to cruise, and no refund will be issued.
Guests must present proof of vaccination, as well as all required travel documents, at embarkation. Acceptable proof of vaccination must be in the form of the original vaccination record document issued by the country’s health authority that administered the vaccination (i.e., CDC Vaccination Record Card). The name and birth date on the vaccination record must match the guest’s travel documents and show that the guest is fully vaccinated. This means that the guest has completed the full cycle of required doses for the vaccine administered (i.e., received the second dose in a two-dose series) and that the guest has received the final dose at least 14 days before the sailing date.
Alternatively, guests may present a digital COVID-19 Certificate (QR code acceptable) and a record of COVID-19 vaccination from a healthcare provider (original digital email accepted), personal electronic health record, or government Immunization Information System record.
We recommend you have the contact information (email and phone) immediately available of the healthcare provider or clinic site that issued the certificate, in order to validate the vaccination if needed. A vaccination registry site may also be used.
Vaccinated guests do not have to be tested for COVID-19. However, based on medical screening that will take place on embarkation day, testing may be deemed necessary as a precautionary measure, which will be provided at no charge. In the event a test result is positive, the guest and their traveling party will unfortunately not be allowed to sail and will receive a future cruise credit. In such cases, guests may have to quarantine locally and Princess will assist in helping to make those arrangements.
*Vaccination exemptions must be pre-approved and are subject to capacity controls. Exemptions are not granted on embarkation day. Unvaccinated guests must adhere to specific protocols and testing requirements as communicated to them in advance, as a condition for travel.
Enhancing Health Screenings
Guests will be asked to complete an online health questionnaire in the MedallionClass app 72 hours prior to sailing and undergo enhanced pre-embarkation health screenings, which will include confirmation of their health screening responses, validation of their vaccination documents or any required COVID-19 testing. We will refer anyone with signs and symptoms of COVID-19, or who are identified at-risk, for additional medical screening before allowing them to board. Secondary screenings (and health checks throughout the cruise) will be performed when necessary. Contact tracing is planned for every cruise.
Masks & Physical Distancing
Vaccinated guests on a vaccinated cruise do not have to wear face masks (except in the medical center) or maintain physical distancing while on board.
All guests must wear masks during the entire embarkation and debarkation process (at the home port and at any port of call), during water shuttle operations, and while on any shoreside transportation. Additionally, when going ashore, guests must be prepared to follow all local guidance regarding masks and physical distancing. The status of local guidelines will be shared with guests prior to debarkation at the destination.
Our Camp Discovery youth and teen programs will operate for children 12-17 years old, with reduced occupancy and physical distancing, but will not offer meals.
Safe Shoreside Experiences
Vaccinated guests may participate in Princess operated tours and independent sightseeing. It will be necessary to follow the health protocols for every port we visit, which are under the control of local government and subject to change without prior notice. Guests must come prepared to follow local guidance pertaining to mask wearing, physical distancing, testing/health screenings, etc.
Healthy Onboard Environment
Guests will be encouraged to use the hand-washing sinks and hand sanitizer dispensers at venue entrances and in high-traffic areas throughout the ship. Guests will be asked to follow health information about the ways to stay healthy on board and when ashore through daily programming, entertainment systems, announcements, in-stateroom literature and our app. There will be no self-service for meals. We'll do the serving for you.
Due to new embarkation processes, all guests will need to select an arrival time using the MedallionClass app. It is important that guests arrive on a timely basis as early arrivals cannot be accommodated and will be asked to return at their assigned time. With everyone’s cooperation, we can work together to guarantee an on-time departure and the start of your vacation!