Cruise Health™

Steps We are Taking to Enhance Public Health

A safer way to cruise and travel – Updated July 9, 2021

Learn more about our guest protocols

COVID-19 Guest Protocols

We are in the process of finalizing all required COVID-19 protocols for guests. They will be updated in accordance with guidance from public health authorities.

Learn more about our guest protocols

Enhanced Environmental Sanitization

Public areas and staterooms will be thoroughly and more frequently cleaned using a safe disinfectant proven to quickly kill coronaviruses.

Stay Health While Cruising Infographic PDF

Staying Prepared

Our highly-trained medical staff includes doctors and nurses capable of caring for a broad range of medical conditions, including dealing with COVID-19 patients. Medical centers will be equipped with COVID appropriate testing and treatment capabilities. All team members will be required to wear Princess-approved face masks.

For best practices, see our Healthy Cruising Tips Infographic (PDF)

ventilation system duct work


Ships will feature enhanced air filtration with upgraded HVAC systems. These systems will be designed to replace air within public spaces and staterooms every five to six minutes. HEPA filters will be used in key areas, such as medical centers and dedicated isolation rooms, as a further safeguard.

Learn more about the MedallionClass difference

The MedallionClass® Difference

Touchless experiences are available across our fleet of Princess MedallionClass® ships. While MedallionClass was created to make your life easier at sea, it also makes it easier to meet current challenges, letting us respond dynamically to an ever-evolving situation.

Learn more about the MedallionClass difference

TrulyTouchless™ Embarkation

Faster, contactless boarding is yours when you complete OceanReady® steps. Receive your Medallion® device before you leave home and use the app to fill out your pre-cruise health questionnaire.* You’ll then be able to select your preferred time to arrive at the port to help stagger boarding. Physical distancing will be maintained throughout check-in and embarkation. Your stateroom door will even unlock as you approach.

*Shipping to your home currently available for U.S. residents only.

An Innovative Approach to Ship Safety

We’ve streamlined the traditional safety drill to make it more convenient and crowd-free. Watch the required safety video anytime on embarkation day and anywhere on board, thanks to your MedallionClass app, or on your stateroom TV. Visit your muster station during select hours prior to your sailing and check in your medallion with a crew member - this way, you'll know exactly where to go in case of an emergency.

Effortless Cruising

Purchase anything on board without handling cash or cards using touch-free technology, courtesy of MedallionPay™. With OceanNow® service on demand, you can control physical distancing like never before. Order wherever you are, and the food, drinks and items from our shops will find you, even if you move. Plus you can also access entertainment and casino gaming through the MedallionClass app on your smart device.

Physical Distancing

With MedallionClass guests can get a real-time view of the number of guests planning to attend in lounges, theaters and other areas, and bookmark activities of interest, noting capacity limits.