Where can I learn more about COVID-19?
The World Travel & Tourism Council and Carnival Corporation hosted a Global Scientific Summit on COVID-19 on July 28, 2020 featuring a panel of leading experts, who discussed the virus, disease, prevention, treatment and cure. The sessions are available to view at https://covidsciencesummit.com.
For more information about coronavirus please visit:
What happens if a guest or crew member tests positive for COVID-19 during a voyage?
A: Health checks will take place during the cruise for guests and crew. In case of onboard illness, protocol will involve COVID-19 testing capabilities, rapid response and contact tracing. Isolation and quarantine rooms will be available as needed. Onboard medical centers are equipped to handle a broad range of medical conditions, including needs for critical care. In these facilities, HEPA filtration systems known to filter out nanoparticles smaller than the coronavirus will offer an added layer of protection.
How will you ensure guests don’t sail sick or bring sickness on board?
A: All guests and crew embarking a ship will undergo enhanced pre-embarkation health screening in accordance with best practices such as health questionnaires and touch-free temperature checks as appropriate. Anyone exhibiting signs of illness will be denied boarding.
In situations where social distancing is difficult (embarkation, disembarkation, muster, dining, theater), what will the experience be like?
A: As the return to sailing approaches, more details will become available regarding onboard experience. However, measures will be in place to actively manage the flow, timing and size of groups to allow for responsible physical distancing. We can also share that additional handwashing facilities and hand sanitizing stations will be positioned in high-traffic areas throughout the ship.
Will everyone be required to wear masks? Is there a particular type and will they be provided?
A: According to the Centers for Disease Control and Prevention, wearing masks when physical distancing cannot be maintained is helpful in slowing the spread of COVID-19 when combined with other preventative actions. For this reason, many guests will choose to wear them. We will assess the situation to formalize our policy prior to when we start sailing again based on the latest scientific and medical information available as well as guidance from public health experts.
Please visit the CDC for more information about how to safely wear a mask.
Will I get my money back if the voyage is disrupted due to cases of COVID-19 on board?
A: We are currently working through the protocols for our return to sailing and will share details as they become available.
Which future voyages have been modified or cancelled?
A: View the Impacted & Cancelled Cruises page for the latest announcements regarding voyage modifications and cancellations.
Where can I go to get updates from Princess Cruises?
A: Updates are available at Princess Cruises' Notices & Advisories.