As our staff continues to assess recovery efforts and conditions in parts of the Caribbean affected by the recent hurricanes, we look toward providing the great cruise experience our guests expect and the economic support that the region relies on, now more than ever. Should any adjustments be required to future sailings as a result of storm damage, booked guests and their travel professional will be notified.
Most of the region's ports and islands are open for business as usual, including our private island resort of Princess Cays in the Bahamas. To help with your planning, we have developed a map to show which areas are open and which are still being evaluated.
View Caribbean assessment map (PDF)
“The Caribbean is open for business and going strong,” noted Arnold Donald, president and CEO of Carnival Corp. & plc. 90% of the Caribbean ports are fully functional.
Princess Cruises and its parent company Carnival Corporation are working to provide extensive relief to those affected by Hurricane Harvey, Hurricane Irma, and Hurricane Maria. Princess has created a matching fund through Princess Cruises Community Foundation for employee donations to support hurricane relief via the American Red Cross. As part of Carnival Corporation’s pledge at providing up to $10 Million dollars in Hurricane relief, Princess Cruises Community Foundation has also set up a Hurricane Relief initiative on board Princess Cruises’ ships to gather donations from guests and crew members which will be matched by Princess Cruises Community Foundation.*
Carnival Corporation, has begun outreach and support for those islands already impacted on behalf of the family of cruise lines. They have been in communication with officials in many of the Caribbean islands and have activated a plan to begin delivery of supplies on both an immediate and sustained, longer-term basis. These deliveries will be worked into ships’ cruise itineraries as part of ongoing operations. Carnival Corporation Foundation is also beginning to evaluate the best channels for support in the Caribbean, as well as Florida.
*Princess Cruises Community Foundation will match funds up to $100K.
Impact on Itineraries
Updated as of 10/25/17, 5:45pm PDT
GREAT NEWS! - We have recently learned that St. Thomas has recovered quicker than expected from the hurricanes in the Eastern Caribbean. We have multiple shore excursion opportunities to accommodate our guests, and port agents have indicated that shops and restaurants are open and ready for cruise visitors.
- We will now call to St. Thomas, with the first call now on November 12
Updated as of 10/9/17, 2:30pm PDT
Below is a summary of all our Caribbean itinerary changes for 2017 that we are changing:
- All calls to St Maarten and Marigot for voyages departing in 2017
- All calls to Dominica for voyages departing in 2017
- All calls to Grand Turk through December 3, with the first call now on December 15
- All calls to St. Thomas through November, with the first call now December 13
- The call to Virgin Gorda on Pacific Princess
The following will remain the same, until further notice:
- Our San Juan call on Dec 20 on Regal
- All calls to St Maarten and Dominica on voyages that depart in 2018
Updated as of 9/29/17, 5:30pm PDT
The following changes have been made with an eye towards the safety and enjoyment of our guests. We look forward to continuing to provide the great cruise experience our guests expect and the economic support from cruising that the region relies on, now more than ever.
Along with our parent company, Carnival Corporation, we have been in communication with officials in many of the Caribbean islands and have activated a plan to begin delivery of supplies on both an immediate and sustained, longer-term basis as part of our cruise itineraries.
Regal Princess: December 17, 28 Caribbean Cruises
We are pleased to report that Princess Cays, Grenada, Bonaire and Curacao are open and accepting cruise calls, and we anticipate that St. Thomas and San Juan will be open and accepting port calls by the time of this voyage and that San Juan airport will be fully operational. However here are the few changes we do have to report:
Dec. 17, 11-day
We will replace our call to St. Maarten on Friday, December 22, 2017 with a call to St. Kitts from 7:00 AM
to 5:00 PM on the same date.
Dec. 28, 10-day
We also made the decision to replace our call to Dominica on Monday, January 1, 2018 with a call to Martinique from
10:00 AM to 7:00 PM on the same date.
Guests who booked Princess shore excursions for St. Maarten and Dominica will receive a refund to the original form of payment. Shore excursions for St. Kitts and Martinique will be available within the next two weeks or may be booked on board.
Pacific Princess: December 30 Caribbean Cruise
We are replacing our call to Marigot on Tuesday, December 26, 2017 with a call to Guadeloupe (Iles des Saintes) from 7:00 AM to 6:00 PM on the same date, and to replace our call to Virgin Gorda on Tuesday, January 2, 2018 with a call to St. Croix (Frederiksted) from 7:00 AM to 5:00 PM on the same date.
Guests who booked Princess shore excursions for Marigot or Virgin Gorda will receive a refund to the original form of payment. Shore excursions for Guadeloupe and St. Croix will be available within the next two weeks or may be booked on board.
View previous itinerary impact notices.
Frequently Asked Questions
I have booked a Caribbean cruise and would like an update on my itinerary.
We are currently talking to our port agents in each of the affected islands to assess the situation in each area. As you can imagine, communication is difficult at the moment in many places but as soon as we can establish the facts we will be able to share an update. Known itinerary changes are provided in the Impact on Itineraries section above.
Will cruises be cancelled?
We will not be cancelling any cruises at this time
Will my itinerary be changed?
While we need to support the communities in those affected islands, inevitably it may take some time to repair the damage and restore those islands so they are able to accept cruise guests. We are talking to each of the islands to understand the extent of the damage so we can make a decision on the itineraries. As soon as we are aware of any changes we will be in touch with all guests individually or through the travel agent. Known itinerary changes are provided in the Impact on Itineraries section above.
How will guests be notified of any changes?
We will be in touch with all guests individually or through the travel agent. We will also update our website with any changes.
Will our insurance cover us if we cancel?
Each insurance policy is different so guests should speak to their travel insurance directly.
What if I have booked shore excursions in cancelled ports, will these be cancelled?
If any ports are cancelled then a full refund will be given on any booked shore excursions.
Are there any Princess ships in the Caribbean at the moment?
There are no Princess ships in the Caribbean until the beginning of October.
May I bring on supplies to deliver to the communities the ship visits?
As it requires infrastructure to receive and distribute supplies and the needs at each Island vary, the organizations responding to the immediate crisis and ongoing rebuilding efforts request money rather than supplies. There will be donation opportunities onboard.
Love the Caribbean. Support the Caribbean. Cruise the Caribbean.
More than 90 percent of Caribbean ports are fully operational. Check out some recent photos shared by travelers enjoying the beauty and adventure of the islands while helping to restore the Caribbean economy! #CaribbeanStrong