Princess Visa frequently asked questions
Earn Princess Points™ with every purchase and you will be on your way to a variety of cruise rewards! Click on a topic headline to view detailed information relating to your selection.
Our bank partner is Barclays Bank Delaware.
Cardmembers earn Princess Points for retail purchases less credits, returns, and adjustments (“Net Purchases”) made by you and/or any Authorized User(s) of the Account.
Cardmembers will earn one (1) Princess Point for every one U.S. dollar ($1.00) of Net Purchases made on the Account rounded to the nearest dollar and two (2) Princess Points for every one U.S. dollar ($1.00) of Net Purchases from Princess Cruise Lines including purchase of the cruise itself and onboard purchases.
Cash Advances or Cash Advances at the Casino are not eligible for Points
After using your Card to make an initial purchase or transfer a balance from another credit card, you will be eligible to receive a one time bonus award of ten thousand (10,000) Princess Points. Bonus points will be posted at the close of your first billing statement after an initial qualifying purchase or balance transfer is made.
Please allow up to 2 billing cycles for Princess Points to be awarded to your Princess Rewards account.
Princess Points do not expire provided the credit card account remains active and in good standing. Points will expire when the Princess Cruises Rewards Visa Card is cancelled.
No. There is no limit to the number of Princess Points you can earn.
Yes, up to an additional 5,000 bonus points for balance transfers within the first 30 days of sign-up. Cardmembers will earn one Princess Point for every one dollar ($1.00) in balance transfers that post to their new Account, within the first 30 days of sign-up after the new Account is opened, up to a maximum of 5,000 Princess Points. Use of Convenience Checks or balance transfers other than this initial Bonus Points Balance Transfer offer, will not qualify for bonus Princess Points.
After logging into your account at Barclays US, and clicking “My Account” section, you can view your Princess Points balance and redemption history 24 hours a day, 7 days a week. Your points balance at the end of each billing cycle is printed on your monthly billing statement. In addition, you can access your point balance via telephone by calling toll free, 866-872-6248. When can I redeem my Princess points? You can start redeeming your Princess points as soon as you make your first purchase, providing your account is open and in good standing. Refer to rewards terms and conditions for additional detail.
To redeem your Princess Points anytime, log on to your account at Barclays US and click on the My Princess Points link. You may also redeem your Princess Points by calling 866-872-6248 and speaking to a Redemption Specialist by selecting the correct option from the rewards menu. Barclay Redemption Specialists are available 9:00 AM EST to 8:00 PM EST 7 days a week. The Barclay’s Redemption Center is closed most major holidays.
Special Occasion Packages, Princess Cellars, Onboard Merchandise, Spa Experiences and Stateroom Credits:
These rewards can not be redeemed within fifteen (15) days prior to the passenger’s cruise departure date.
You can call your Travel Agent to book your cruise or call 1-800-PRINCESS; just be sure to use your Princess Cruises Rewards Visa card to make the purchase. Once your cruise is booked and the purchase has posted to your Princess Cruises Rewards Visa Card account, you may redeem for a discount on BarclaysUS.com or by calling 866-872-6248 and speaking to a Barclays redemption specialist. You will need to provide information specific to your confirmed cruise in order to process the redemption.
No black-out dates or capacity restrictions on cruise awards.
Once you have made your booking and redeemed points for the item you are interested in, your booking will contain information about the item you have redeemed points for. The item will then be delivered to your room.
Yes. You may redeem your Princess Points for Onboard Spa and Stateroom Credits, Special Occasion Packages, Princess Cellars and Onboard Merchandise for anyone you know taking a Princess Cruise. You will need to know specific information about their cruise in order for us to process the redemption. We will need to know the booking number, name of ship, sailing date, name of the person receiving the gift, and delivery date if applicable.
You can redeem for discounts on airfare on any airline ticket purchased with your Princess Cruises Rewards Visa Card. Simply book your airfare and pay using your Princess Rewards Visa Card. Select the discount you would like to apply against the airfare, add it to you cart and go through the check out process. You will be asked to provide your confirmation number provided by the airline to complete the redemption.
Your Princess Points balance will be updated to reflect recent activity and redemptions within one business day.
See Terms and Conditions for additional details.
You can redeem for cruise discounts on eligible purchases from Princess Cruises and the World's Leading Cruise Lines. If you do not have enough points available to redeem for the full transaction, you can redeem for a partial amount. See rewards terms and conditions for additional details.
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