At this time, Princess Gift Cards are only available for purchase by residents of the United States and Canada.
Please note that Princess Classic Gift Cards cannot be mailed to Canada so Canadian residents wishing to purchase a Gift Card should select the eGift Card option.
Digital gift cards redeemed by Canadian residents can only be used towards cruise passage for bookings made in US Dollars or onboard all Princess vessels at the passenger services desk. Princess Gift Cards cannot be applied towards cruise passage for bookings made in Canadian Dollars.
Gift cards may be used for purchases onboard Princess Cruise Lines, Ltd. (“Princess”) vessels or applied as payment to a Princess cruise booking. This card may not be redeemed for cash, unless required by law. Princess does not accept responsibility for cards lost, damaged or stolen, or any unauthorized use of cards. Unauthorized resale prohibited. Complete terms and conditions are available at princess.com/giftcardterms. Acceptance and/or use of this card constitutes acceptance of these terms and conditions, which may change at any time.
Terms & Conditions
We recommend that you read this document carefully before using the Gift Card. If you have any questions or would like more information about your Gift Card, you can call us toll free at the number below.
Standard Gift Cards have no expiration date. Promotional Gift Cards may carry an expiration date which will be printed on the Promotional Gift Card.
Gift Cards do not incur any dormancy fees for non-use.
Gift Cards are not credit, debit, or charge cards, and have no implied warranties.
Princess® does not accept responsibility for lost, damaged or stolen Gift Cards, or any unauthorized use of Gift Cards.
Gift Cards have no value until activated at time of purchase, and Gift Cards will not be activated until payment is verified. Gift Cards will be activated when delivered, and will be active upon receipt by the customer.
Gift Cards cannot be reloaded, meaning funds may not be added to Gift Cards after activation.
Once activated, Gift Cards may not be resold; resale or attempted resale is grounds for seizure and cancellation of the Gift Card without compensation.
Gift Cards are not refundable or redeemable for cash, except where required by law.
Princess® may refuse, cancel or hold for review Gift Cards and Gift Card orders in cases where it suspects fraud, mistake, alteration, issuance in an incorrect denomination, or violations of law, policies or these Terms and Conditions.
Gift Cards are issued by Princess Cruise Lines, Ltd. Princess® and the issuer reserve the right, and holders or purchasers of a Gift Card agree that, Princess® and the issuer may at any time change these Terms and Conditions, as permitted by law.
These Terms and Conditions and all matters arising out of or relating to the Gift Cards, except as governed by federal law, will be governed by the laws of the State of Florida without giving effect to any choice of law rule.
Purchasing Gift Cards
Gift Cards are available for purchase on this web page (www.princess.com/giftcard), by calling 1-800-774-6237, or your travel agent. Purchasers may not acquire Gift Cards from Princess® in any given day in an aggregate amount that exceeds $10,000. Each single Gift Card may be purchased in any denomination between $25 and $2,000.
Gift Cards may be purchased as either a plastic card (“Classic GiftCard”) or as an electronic Gift Card (“eGift Card”). Shipping fees may apply to Classic Gift Card orders. Select “Order Now” under “Classic Gift Card” on this web page (www.princess.com/giftcard) for rates. eGift Cards are available for immediate delivery by e-mail, and no shipping fees apply to emailed Gift Cards.
Princess® is not responsible for Gift Cards that are undeliverable or not received due to inaccurate delivery information, including physical and e-mail addresses. This is the responsibility of the purchaser.
Gift Cards purchased from sources other than Princess® may not be valid or may have less redeemable balance or value than promised by an unauthorized seller. Princess® is not responsible for honoring invalid Gift Cards or misrepresented or invalid balances or values.
Gift Cards may not be resold. Princess® will not be responsible for any Gift Cards bought or sold through any website facilitating aftermarket sales of pre-gifted or pre-owned items (e.g., E-bay, Craigslist, etc.)
Redeeming Gift Cards
Gift Cards are only redeemable for purchases onboard Princess’® ships or applied as payment to a Princess® booking. Gift Cards may be redeemed for or on any cruise sold or operated by Princess®. If the Gift Card is redeemed on a Princess® ship where the onboard currency is not based in US Dollars, then the amount of the Gift Card will be converted to the shipboard currency at the foreign exchange rate posted at the Passenger Services Desk.
The price of each transaction paid for by the Gift Card will be debited against the balance or value on the Gift Card. If the price for a transaction is greater than the balance or value on the Gift Card, the purchaser must pay the difference. If the price for a transaction is less than the balance or value on the Gift Card, the unused portion will remain on the Gift Card until it is redeemed and the value of the Gift Card is decreased to zero, at which time the Gift Card will be deactivated.
Gift Cards will not be accepted if the Gift Card number is invalid, the value on the Gift Card is zero, the Gift Card has not been activated, or Gift Card cannot be found within the Princess® Gift Card system.
Customers may contact Princess® with questions or for help with their Gift Cards at firstname.lastname@example.org. Princess Gift Card support agents are also available by phone at 1-855-426-0168.
Holders of a Gift Card may check the balance of the Gift Card by visiting www.princess.com/giftcard or by calling 1-855-426-0168.