Using Your Cell Phone on a Cruise

That’s right! Using your cell phone on a cruise is possible.

Do cell phones work on cruise ships? It’s a common question with varying answers. Guests are free to utilize their cellular data or connect to our onboard Wi-Fi on any ship. But, please be aware that cellular data used on the ship or in certain ports of call will result in charges from your cell phone provider. As you sail into international waters, these expenses can add up, so we recommend that guests turn off their cellular data and connect to the ship’s Wi-Fi instead. Here’s everything to know about using your cell phone on a cruise.

Internet Options

If you need to check your email or send photos to loved ones, stop by the Internet Café where there are computers aplenty. We also offer several internet packages with varying price points, so any guest can access Wi-Fi if they need it. This means you can catch up on world news while enjoying a breakfast parfait in the International Café or download audiobooks while lounging poolside. All of our Princess® MedallionClass™ ships have also been upgraded to MedallionNet™, with new reliable connectivity that allows guests to message, video chat, stream content and post to social media with ease.

Princess MedallionClass™

There are valuable ways to use your cell phone on board that don’t cost extra thanks to Princess MedallionClass™ – the newest technology at sea. When you sail on a MedallionClass ship, you get a complimentary OceanMedallion™. Each quarter-sized device has built-in geo-location technology. When paired with your mobile device, have drinks – or pizza and extra sunscreen – delivered straight to your pool chair. Or access the app to locate friends and family on the ship. Take part in PlayOcean™ games, set out on location-based scavenger hunts on board or participate in Games Under the Stars. With your OceanMedallion, unlock a world of adventure on board — with or without your mobile device in hand. 


If you’re not sailing on a MedallionClass ship, stay connected to everything on board with Princess@Sea — your free, one-stop-shop for all things entertainment. Enjoy similar capabilities to our MedallionClass technology like browsing event schedules, accessing ship maps, viewing your stateroom account details or learning about the ports of call on your itinerary. You can even use this web application to message other guests in your party. So, if you lose track of your partner, just message them through the app and be reunited in no time. Here’s how to text on a cruise ship with Princess@Sea Messenger:

  1. Connect to the ship’s Wi-Fi.
  2. Open the browser on your mobile device. The Princess@Sea web application will open by default.
  3. Add members of your party to your contacts using their unique IDs. Click “Account” and then “My Contacts.” Enter the IDs in the textbox. You can locate your ID by looking at the top right corner of your screen. It will contain a mix of letters and numbers.

Still wondering if you can you text on a cruise? Here’s a quick recap: While you may be able to text, you may not want to. Avoid the expensive phone bill and save money with our Wi-Fi packages. Stay in touch with your friends and family at home through email and social media. Or, use MedallionNet along with your mobile devices to connect with your loved ones on the ship and unlock a whole new world of opportunity on board. Whether you want to use your cell phone on a cruise or not, the choice is yours when you sail with Princess.