Princess Plus & Princess Premier

Terms & Conditions

^General Princess Plus Terms

  • Important: The Princess Plus package was upgraded on 14 December 2022. Purchases made prior to that date are for the ‘Original Princess Plus Package’ unless subsequently upgraded by a guest. Any purchase of a Princess Plus Package made after 14 December 2022 is for an ‘Upgraded Princess Plus Package’.
  • The Original Princess Plus Package consists of Plus Beverage Package, Wi-Fi, and Crew Appreciation. The Upgraded Princess Plus Package (£50GBP per person per day) includes all of the foregoing Original Princess Plus Package items plus: Premium Desserts, Juice Bar, Fitness Classes.
  • On 27 July 2023 Casual Dining with Pre-Fixe Meals and Included One-Time Delivery Access Fee were added to the Upgraded Princess Plus Package. Guests who purchased the Upgraded Princess Plus Package before 27 July 2023 will receive these benefits at no extra charge.

These full terms apply to the Original and Upgraded Princess Plus packages, except for language shown as applying to Upgraded Princess Plus Packages only.

One guest’s participation in Princess Plus may be dependent on the other guest in his/her stateroom’s participation, as determined by booking method. Princess Plus is contingent on ship capacity and only available on select voyages, while capacity lasts. Packages and their parts may be changed or revoked at any time and are not substitutable or redeemable for cash. Carnival Plc trading as Princess Cruises (“PCL”) is not responsible or liable for technical or printing errors. Void where prohibited. Princess Plus and its parts are non-transferable, is not redeemable for cash and may not be combinable with other offers. Drinks, Wi-Fi, Crew Appreciation, Premium Desserts, Juice Bar, and Fitness Classes are not applicable to land portion of cruisetours and expire at the end of each cruise. Plus Beverage Package is valid only for guests who are of legal drinking age. When sailing from North America, the legal drinking age on Princess Cruises is 21. However, when sailing from Europe, Asia, South America, Australia and New Zealand, the legal drinking age is 18. Guests under 18/21 (as applicable) booked under Princess Plus will receive the Zero-Alcohol Drink Package and will not receive any refund for the difference.

The Plus Beverage Package includes all beverages priced up to $15.00 USD each as listed on Princess’ menu(s). Any bottle of wine, one-litre bottles of water purchased on board with the Plus Beverage Package will receive a 25% discount. Exclusions apply, see full terms & conditions for Plus Beverage Package. Wi-Fi included for one device per guest. All internet usage subject to standard Wi-Fi policies, which may limit browsing of sites due to network security and bandwidth usage and is subject to change with or without notice. Crew Appreciation paid on behalf of the guest varies based on stateroom type (up to 4 guests per stateroom). Princess Plus does not include other service charges. Although Crew Appreciation is listed as part of the Princess Plus package, on Australia and New Zealand voyages Crew Appreciation is already included in the cruise fare and therefore all guests, regardless of whether they book the Princess Plus package, will receive Crew Appreciation and no substitution or refund will be provided for such part of the package. 

Upgraded Princess Plus Package Terms:

*Medallion Shipping will be offered to U.S. residents only and will be shipped via ground shipping. Must book package with ample time for the Medallion to arrive to guest via ground shipping or such package part shall be forfeited. 
*Premium Desserts is limited to 2 desserts per guest per day during the voyage. Excludes SMiZE premium ice creams. Gratuities included; not valid using OceanNow feature within the MedallionClass®  app. Only available during open hours of the venue at which dessert is available. 
*Juice Bar: Only available at breakfast and lunch during the opening hours of the World Fresh Market place/other adjacent location at which juice is served; not valid using OceanNow feature within the MedallionClass app. 
*Fitness Classes is limited to 2 classes per guest during the entire voyage. Applies to in-person classes, must sign up for class on-board by visiting the fitness center. Exact class type, length, timing, schedule, availability, and other details will be determined by the ship type and by Princess in its sole discretion.
*Casual Dining with pre-fixe meals are limited to 2 meals per guest during the entire voyage at ship’s select casual dining venue locations.  This package allows the guest to enjoy two price fixe meals at Casual Dining venues that otherwise carry a charge not included in your cruise fare. At each of the two included meals, guest will be able to select one option from each menu section on the price fixe menu (for example, one starter, one entrée, one dessert; no substitutions, revisions, or other changes will be permitted to such menu. Exact meal options, availability, and other details will be determined by the casual dining venue. Any unused casual meal will not be credited or refunded to guest.
*Included One-Time Delivery Access Fee covers the one-time fee of $14.99 USD for each guest for delivery orders placed through the Princess® MedallionClass® app (OceanNow®). Orders for delivery through the stateroom phone or stateroom breakfast order card are also included for guests with the Princess Plus and Princess Premier packages. All delivery based on availability and may be subject to additional terms.

^^General Princess Premier Terms:  

  • Important: The Princess Premier Package was upgraded on 14 December 2022. Purchases made prior to that date are for the ‘Original Princess Premier Package’ unless subsequently upgraded by a guest. Any purchase of a Princes Premier package made after 14 December 2022 is for an ‘Upgraded Princess Premier Package’.
  • The Original Princess Premier Package consists of Premier Beverage Package, Wi-Fi, Crew Appreciation, Specialty Dining, Photo Package, and Princess Prizes. The upgraded Princess Premier Package (£65GBP per person per day) includes all of the foregoing original package items plus Medallion Shipping and Accessory, Premium Desserts, Fitness Classes, Juice Bar, Reserved Seating in Theatre.
  • On 27 July 2023 Unlimited Casual Dining with Pre-Fixe Meals and Included One-Time Delivery Access Fee were added to the Upgraded Princes Premier Package. Guests who purchased an Upgraded Princess Premier Package before 27 July 2023 will receive these benefits at no extra charge.

These full terms apply to the Original and Upgraded Princess Premier packages, except for language shown in boldwhich only apply to Upgraded Princess Premier packages only.

One guest’s participation in Princess Premier may be dependent on the other guest in his/her stateroom’s participation, as determined by booking method. Princess Premier may be capacity controlled on select cruises. Princess Premier and its parts are non-transferable, are not redeemable for cash and may not be combinable with other offers. Drinks, Wi-Fi, Speciality Dining, Photo Package, Princess Prizes and Crew Appreciation are not applicable to land portion of cruisetours and expire at the end of each cruise. Premier Beverage Package is valid only for guests who are of legal drinking age. When sailing from North America, the legal drinking age on Princess Cruises is 21. However, when sailing from Europe, Asia, South America, Australia and New Zealand, the legal drinking age is 18. Guests under 18/21 (as applicable) will receive the Zero-Alcohol Drink Package and will not receive any refund for the difference. The Premier Beverage Package includes all beverages priced up to $20.00 USD each as listed on Princess’ menu(s). Any bottle of wine, one-litre bottles of water purchased on board with the Premier Beverage Package will receive a 25% discount. The Premier Beverage Package does not include mini bar items, beverages offered via self-service or vending machines, tobacco, food items or souvenir glassware. A daily limit on alcoholic beverages will apply. Bar service charge is only included in the package and is paid on behalf of the guest for qualifying beverages included in the Premier Beverage Package. Exclusions apply, see full terms & conditions for Premier Beverage Package. Wi-Fi included for 4 devices per guest. All internet usage is subject to standard Wi-Fi policies, which may limit browsing of sites due to network security and bandwidth usage and is subject to change with or without notice. Crew Appreciation paid on behalf of the guest varies based on stateroom type (up to 4 guests per stateroom). Princess Premier does not include other service charges. Although Crew Appreciation is listed as part of the Princess Premier package, on Australia and New Zealand voyages Crew Appreciation is already included in the cruise fare and therefore all guests, regardless of whether they book the Princess Plus or Princess Premier package, will receive Crew Appreciation and no substitution or refund will be provided for such part of the package. Two Speciality Dining meals are available per each Princess Premier guest. Each speciality dining meal consumed by a guest in a stateroom with this package will have the meal credited against the entire stateroom. It is recommended that guests make the Speciality Dining reservations pre-cruise using Dine My Way in the MedallionClass®  app. Princess Cruises reserves the right to pre-assign Speciality Dining times and location. The Speciality Dining included in Princess Premier does not include items with extra charges on the menus. Availability of Speciality Dining might be limited on certain cruises. Photo package includes digital downloads of images taken by onboard Princess photographers featuring the guest and three prints, up to 8x10 size of such photos or photos supplied by the guest. The photo package does not apply to Platinum Studio, weddings, portraits or group special events. Participation in Princess Premier constitutes guests’ opt-in to Princess Prizes. At the close of each promotional period, Princess Cruises will make available the list of winners per prize category. Please see full Terms and conditions for Princess Prizes.

Upgraded Princess Premier Package Terms:

*Medallion Shipping and Included Accessory: Shipping will be offered to U.S. residents only and will be shipped via ground shipping. Must book package with ample time for the Medallion to arrive to guest via ground shipping or such package part shall be forfeited. Accessory provided will be determined by PCL in its sole discretion; only available while supplies last. Accessory is not transferrable, substitutable, or redeemable for cash. Accessory will be available in guest’s stateroom once on board.
 *Premium Desserts are only available during the voyage during open hours of the venue at which dessert is available. Excludes SMiZE premium ice creams. Gratuities included; not valid using OceanNow feature within the MedallionClass®  app. 
*Juice Bar: Only available at breakfast and lunch during the opening hours of the World Fresh Market place/other adjacent location at which juice is served; not valid using OceanNow feature within the MedallionClass app.
 *Fitness Classes: Applies only to in-person classes, must sign up for class on-board by visiting the fitness center. Exact class type, length, timing, schedule, availability, and other details will be determined by the ship type and by Princess in its sole discretion. 
*Reserved Seating in Theatre: PCL will reserve a group of seats for Princess Premier guests for “production show” presentations (Broadway-style shows with singers and dancers) during the voyage; such guests must arrive at the Theatre between 15 and 30 minutes before show time to select seats (no saving seats will be allowed). Reserved seats are subject to availability, are first come, first served, and only available to guests booked with Premier package. PCL will determine, in its sole discretion the location of reserved seats. PCL not responsible if Premier guest does not get a reserved seat. Such seats will be released to all voyage guests starting 15 minutes prior to show time.
*Casual Dining with pre-fixe meals are available at ship’s select casual dining venue locations. This package allows the guest to enjoy unlimited price fixe meals at Casual Dining venues that otherwise carry a charge not included in your cruise fare. At the included meals, guest will be able to select one option from each menu section on the price fixe menu (for example, one starter, one entrée, one dessert) per seating; no substitutions, revisions, or other changes will be permitted to such menu. Exact meal options, availability, and other details will be determined by the casual dining venue. Any unused casual meal will not be credited or refunded to guest.
*Included One-Time Delivery Access Fee covers the one-time fee of $14.99 USD for each guest for delivery orders placed through the Princess® MedallionClass® app (OceanNow®). Orders for delivery through the stateroom phone or stateroom breakfast order card are also included for guests with the Princess Plus and Princess Premier packages. All delivery based on availability and may be subject to additional terms.

Note: You may book a wheelchair-accessible stateroom online. For assistance reserving them or other reasonable accommodation, contact your Travel Advisor.

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