In advance of your cruise, visit Cruise Personalizer® to confirm your booking is complete, tell us your favorite drink, any special needs, pre-reserve shore excursions and relaxing spa treatments or print your travel documents.

You’ll also need to ensure your name appears exactly as shown in your passport. If the name does not match, it's important you contact the Princess Reservations Department at 
1-800-PRINCESS (1-800-774-6237) or your travel agent to correct this information. Also, verify that your passport details and emergency contact information are complete and correct.

If you do not have Internet access, contact your travel agent for assistance.

Each passenger is responsible for providing Princess with complete and accurate immigration information. The Passenger Immigration Form (PIF) should be completed online using 
Cruise Personalizer®, upon confirmation of your booking.

Ensure your name appears exactly as shown on your passport. If the name does not match, contact the Princess Reservations Department at 1-800-PRINCESS (1-800-774-6237) or your travel agent (Agent must call in corrections if booking was made through an agent). Please provide Princess with this information at least 45 days prior to your cruise. Failure to do so will result in delayed check-in and, possibly, denied boarding.

For non-U.S. citizens or non-U.S. legal residents disembarking in a U.S. Port, the U.S. Department of Homeland Security requires that before your cruise, you provide the address at which you will be staying in the U.S., post-cruise.

Passport requirements vary by destination and your citizenship. Please review the following section to determine your passport requirements.

U.S. and Canadian Citizens

A valid passport is required for all non-domestic itineraries including Africa, Asia, Australia and New Zealand, Europe, India, Central and South America, South Pacific and Tahiti. Although U.S. and Canadian citizens are not currently required to sail with a passport on domestic itineraries including Alaska, Bermuda, Canada, Caribbean, Hawaii and Mexico, Princess highly recommends they are carried.

If your cruise requires air travel between the U.S. and the Americas, Canada, the Caribbean, Bermuda or Mexico, you will be required to present a valid passport when departing from or returning to the U.S. by air. Even if your cruise does not involve air travel outside the U.S., should you be required to unexpectedly depart a vessel prior to the end of the sailing, a passport would be required to re-enter the U.S. by air.

As such, Princess Cruises® continues to strongly recommend that all passengers are in possession of a passport. For itineraries for which a passport is not required, U.S. and Canadian citizens who do not have a valid passport must provide the following proof of citizenship: Naturalization certificate or an original certified birth certificate from the state/province of their birth (a hospital certificate will not suffice) together with a current and valid government-issued photo identification, such as a driver’s license.

Neither oral nor written declarations of citizenship will be accepted.

U.S. citizens may also present a U.S. Passport Card or Enhanced Driver’s License. Although recommended, photo identification is not required for those 18 years and younger at the time of this printing. U.S. Resident Aliens are required to present, in addition to a valid passport, a current and valid Alien Resident Card. Canadian permanent residents are required to present a valid Permanent Resident Card in addition to a valid passport provided they are a citizen of a country eligible for the Visa Waiver.

IMPORTANT: The Department of Homeland Security plans to implement a Western Hemisphere Travel Initiative at land and sea ports. This initiative will require all persons, including U.S. and Canadian citizens, to present a valid passport to enter or depart the United States by land or sea. For important updates regarding passport requirements that may affect your cruise. Up-to-date information regarding passport requirements, the new U.S. Passport Card, Enhanced Driver’s License and trusted traveler programs are also available at travel.state.gov. Foreign nationals should contact their governments for further details.

Non-U.S./Non-Canadian citizens: A valid passport is required for all non-U.S. and non-Canadian citizens for all itineraries. Passport validity: Many countries require passports be valid for six months after the completion of your travel. Check your passport to verify it will be valid for this period of time. Please ensure the name on the passport matches the name on the booking. Additionally, make certain that your passport contains blank pages for entry and exit endorsements and any visas that may be required. If necessary, allow sufficient time to renew your passport and/or obtain additional pages. U.S. and Canadian citizens sailing on a domestic cruise should ensure passports or other travel documents are valid through the completion of travel.

There are over 7,000 Application Acceptance locations in the U.S. Callers may locate the one closest to them by going to the U.S. Department of State website at http://iafdb.travel.state.gov/. The United States Postal Service also provides passport services. To obtain this information, go to usps.com to find a Post Office location, fees, and to download a passport application at http://www.usps.com/passport.

The U.S. Department of State recommends U.S. Citizens allow a minimum of 10-12 weeks to get a passport. Inquiries may be directed to the National Passport Information Center 877-487-2778 (M-F, 5am - 5pm PST).

Passport Processing Time Per the U.S. Department of State

As of October 2007:
Standard Passport (New/Renewal): 4 to 6 weeks from the application date.

Adults (16 years of age and older)
$97
Minors (less than 16 years old)
$82

First-time applicants must apply in person, but renewals may be made by mail. Application forms are available online at travel.state.gov/passport_services.html.

Passports are valid for 10 years if 16 or older

Passports are valid for 5 years if 15 or younger

Passport Renewal (regardless of age)

$67.00

Expedited Service

For requests within 8 weeks of departure.
$60.00 Additional

Note that the processing time is 3 weeks from the application date.

Getting a Passport Within Two Weeks (14 days of sailing)

If passengers need a passport sooner than two weeks, it is recommended they apply in person at one of 14 Passport Agencies: Boston, Chicago, Colorado (Aurora), Connecticut (Norwalk), Honolulu, Houston, Los Angeles, Miami, New Orleans, New York, Philadelphia, San Francisco, Seattle, and Washington D.C. Appointments are required for each office.

Independent Passport Services

Independent Passport services are also available to assist passengers with obtaining or expediting a passport. Currently, Princess refers passengers to ZVS or Visa Connection.

*This information is provided as general guidance. Because governmental travel requirements change periodically, you must check with your travel agent or the government authorities for all countries you will visit to determine or verify the actual requirements at the time of sailing. Princess assumes no responsibility for advising passengers of such requirements.

Visa requirements for US and Canadian citizens are listed on the passenger's Travel Summary under "Your Notification," if applicable. All other nationalities, including those with US or Canadian resident status, are responsible for verifying visa requirements for each port visited during the cruise.

IMPORTANT: Visa and documentation requirements vary by destination and change from time to time without prior notice. Passengers should check with the consulate of each country they will visit, or a visa service to verify current regulations. It is the passenger's responsibility to have proper travel documentation. They should reconfirm visa requirements with the consulate 5-7 days prior to the cruise.

The following information is provided as general guidance. Because governmental travel requirements change periodically, you must check with your travel agent or the government authorities for all countries you will visit to determine or verify the actual requirements at the time of sailing. Princess assumes no responsibility for advising passengers of such requirements.

Information regarding required vaccinations for your cruise or cruisetour is listed on your Travel Summary (if applicable).

We recommend seasonal influenza vaccinations for all passengers. Furthermore, you are strongly urged to seek advice from your primary care physician or an approved public health advisory service to identify any specific vaccination or health precautions required for each port of call. For example, you may wish to reference the World Health Organization (WHO) (who.int/ith) or the United States Centers for Disease Control and Prevention (CDC) (cdc.gov/travel). Some countries strictly enforce certain health requirements, in which case you may be required to present a completed and original vaccination certificate. Failure to present appropriate vaccination documentation at embarkation will result in passengers being denied boarding.

Norovirus is the most common cause of gastroenteritis in the developed world. The health and well-being of our passengers and crew is our highest priority. There are several measures which have been placed to prevent and contain illnesses on our ships that meet or exceed standards set by the U.S. Centers for Disease Control and Prevention.

The simplest way for you to stay healthy is to frequently and thoroughly wash your hands with soap and water, especially before eating and after using the toilet. You’ll also find hand sanitizers located throughout the ship for your use after washing your hands. If you feel ill during your voyage, please immediately report to the medical center.

IMPORTANT: Vaccination requirements vary by destination and do change from time to time. Passengers should check with their travel agent or contact the United States Centers for Disease Control and Prevention (CDC) at www.cdc.gov/travel to verify current regulations.

*This information is provided as general guidance. Because governmental and medical vaccination requirements and recommendations change periodically you must check with your travel agent, government authorities for the countries you will visit and/or medical professionals to determine or verify the actual requirements and recommendations at the time of sailing. Princess assumes no liability for the passenger's failure to do so.

With eTickets, you can access and print important Princess vacation documents conveniently online — including your Travel Summary, Passage Contract and cruise Boarding Pass.

Once your booking has been made, just visit Cruise Personalizer® and fill out the required voyage information. Then you’ll be able to view your booking information and print travel-related documents anytime, from any computer.

Please review our Passage Contract for full details.

Pre- or post-cruise packages offer hotels chosen for their excellent service and prime location, close to major attractions — and near to your embarkation port so you’ll be sure to board your ship on time.

You’ll be met by a Princess® representative who ensures all transfers and baggage handling are taken care of. You can also choose to stay on after your voyage to do some sightseeing. Either way, it’s a great option for extending your vacation with the peace of mind that Princess has handled all the details.

See your travel agent, contact Princess, or visit Cruise Personalizer for details.

Begin your escape with Princess® Luggage Valet Service. It’s the ultimate in convenience — your luggage is delivered from your home or office to your stateroom. No more hauling suitcases through airports or standing around at baggage claims. Your luggage can be shipped home to you at the end of your vacation.

It’s a great way to make the beginning and conclusion of your luxurious journey even more carefree.

Rates start as low as $90 USD per piece each way for domestic express shipments and $250 USD per piece each way for international. Rates are based on shipment size, weight and destination and include limited Shipment Value Protection.

Reservations must be secured at least 35 days prior to your sailing date. Domestic shipments are typically scheduled for pick up 7 days prior to the sailing departure date and most international shipments are typically scheduled for pick up 14 days prior to the sailing departure date.

When reserving service, please be prepared to provide us with the following information:

• Your Booking Number
• Pre-cruise pick-up address and phone number
• Post-cruise ship to address and phone number
• Number of pieces to be shipped
• Estimated weight of each piece
• Declared value of each piece
• Credit card for payment

Call us today to reserve at 1-800-399-7350 (US and Canada) or email us at luggagevalet@princesscruises.com for more information. Princess Luggage Valet representatives are available to assist you. Be sure to familiarize yourself with the baggage requirements and limitations of the Passage Contract. This program, along with all applicable rates and conditions of service is subject to the requirements of the airlines, local authorities and shipping agent, which is subject to change without notice.

A $50 service fee per passenger, per change will be assessed for each change to the cruise, cruisetour or Cruise Plus Hotel Packages beginning 45 days prior to sailing.

However, no change will be made unless permitted under our cancellation policy. The service fee will not be assessed when upgrading stateroom accommodations. Air tickets may not be changed within 30 days of your departure. Additional charges may be assessed for changes to air tickets or air reservations. Please review our Passage Contract for full details.

Pregnant women are not allowed to sail if they are entering the 24th week of their pregnancy by the last day of the cruise.

All pregnant women, in their second trimester, are required to produce a physician’s letter stating that mother and baby are in good health, fit to travel and the pregnancy is not high-risk. The letter must also include the estimated date of delivery (EDD) calculated from both Last Menstrual Period (LMP) and ultrasound (if performed).

We strongly recommend you review your health insurance coverage before cruising. Many policies, including Medicare, will not pay for services or hospitalization outside of the country or for emergency evacuation.

You may want to consider Princess Vacation Protection to protect your vacation investment – which is available for purchase up to the time of final payment of your cruise fare. If you did not secure Princess Vacation Protection, we recommend you secure other travel protection.

Princess makes every effort to accommodate our passengers with disabilities, but you can ensure a successful trip by working with us in advance.

Have your travel agent notify us of your wheelchair usage, special needs, and/or service animal before your voyage. Notices and requests must be made in writing and faxed to the Princess Access office at 661-284-4408 at least 30 days prior to sailing.

If you have questions about the program, please call the Princess Access office at 661-284-4521.

All Princess ships have wheelchair-accessible staterooms, but we highly recommend collapsible wheelchairs, as the widths of the stateroom doors vary. You may bring your own, or you can pre-reserve a wheelchair and have it and other medical equipment delivered to the ship by contacting Special Needs at Sea at 800-513-4515 (outside the US 954-585-0575) or by visiting specialneedsatsea.com. Alternatively, you can contact CareVacations at 877-478-7827 or cruiseshipassist.com. Some areas on some ships are not wheelchair accessible.

Passengers utilizing mobility devices with batteries are advised that the batteries must be a dry cell type, and must be stored and recharged in the stateroom. Mobility devices of any kind, like any other items, may not be left outside the stateroom. Because of staffing limitations, we recommend you be accompanied by someone who is physically able to assist you both onboard and onshore.

Travelers with disabilities should check in with the onboard Tour Office to ensure all shore excursions can accommodate them. Not all port facilities are accessible for those using mobility devices. Ports may be accessed by a variety of methods including a ramped gangway, a series of steps or by tender. In some cases, you may be able to access the tender, but the shoreside facility will not be accessible. Many ports of call use a mechanism known as a “stair climber” to assist passengers up and down the gangway. Passengers must transfer to a Princess wheelchair, which is connected to the stair climber and operated by the ship’s personnel. If you cannot transfer or your personal mobility device cannot be easily disembarked, you may be precluded from going ashore. With your safety and comfort in mind, the decision to permit or prohibit passengers from going ashore will be made on each occasion by the ship’s Captain, and the decision will be final. Ports that normally use tenders to access the shore are noted on the itinerary.

The maximum weight of the wheelchair including guest cannot exceed 600 lbs. on transportation lifts. If you have purchased a Princess Transfer at the start or end of the cruise, be aware that lift-equipped transportation may not be available in your port of embarkation or disembarkation.

Entry regulations for service animals vary by port. Passengers are advised to consult authorities at each port prior to departure for more information. Princess does not have food onboard for animals. The choice of dog litter material is limited and varies by ship.

Princess ships are equipped with “All-in-One Kits” with TTY that can be used in most passenger cabins and at Princess wilderness lodges. Most televisions onboard provide closed captioning and most onboard theaters have assisted listening devices. Electric outlets in most staterooms are limited to one and it is helpful to travel with an extension cord for electrical equipment. Princess also offers JAWS Professional software with a KOSS-TD/80 headset on one terminal in each Internet Café on every ship.

Accessibility on the land portion of an Alaska cruisetour

Lift-equipped motorcoaches, accessible hotel rooms and seating on trains are limited and need to be secured in advance. Should you need a wheelchair, it is imperative that you bring your own or make arrangements for one to be provided.

You can pre-reserve a wheelchair and have it and other medical equipment delivered on land by contacting Special Needs at Sea at 800-513-4515 (outside the US 954-585-0575) or by visiting specialneedsatsea.com. Alternatively, you can contact CareVacations at 877-478-7827 or cruiseshipassist.com.

For any special accessibility requests, please put your request in writing and fax it to the Princess Access Office at 661-284-4408 at least 30 days prior to your travel. Or if you have questions about the program in general, please call the Princess Access Office at 661-284-4521.

Princess Cruises will consider allowing passengers to go onboard who are undergoing peritoneal dialysis provided the following requirements are adhered to and approved by our Chief Medical Officer. Please fax the following information to Fleet Medical confidential fax: 661-753-0121.

Approval for sailing onboard will be granted on a case-by-case basis. In order to be eligible to sail, you will need to satisfy the following criteria:

• You must have been stable on a self-administered home dialysis program for a minimum period of 18 months.
• You must travel with an assistant who is able to operate and troubleshoot your self-dialysis unit. This can be a family member and must be confirmed by the treating dialysis center as having successfully completed any necessary training.
• You must be able to procure and arrange delivery of all supplies needed for the duration of your trip. The company responsible for supplying the equipment should contact the Port Agent.
• You must have the permission of your treating Doctor, who must be fully aware of the itinerary you intend to undertake. You should discuss the need to bring a supply of appropriate antibiotics should you develop an infection, any such medications must be prescribed by your treating Doctor and you must carry them with you on your trip.
• You must obtain comprehensive travel insurance with medical coverage that is valid after the declaration of all pre-existing medical conditions.

And prior to sailing you will need to provide:

• A signed and dated letter confirming that you are fit to travel from your treating nephrologists dated no earlier than 30 days prior to the date of sailing.
• All the paperwork required for safe travel as outlined by the manufacturer and operating company of your self-dialysis unit.
• Results of your most recent blood work.
• Confirmation of insurance coverage.

We are unable to accept passengers who will need Hemodialysis services on the ship.

One of the best things about cruising with Princess is the convenience of being able to sign for all your expenses and have them charged to your stateroom.

When you check-in for your cruise, you’ll receive a Cruise Card (a personal identification card). The Cruise Card is used to access your personal shipboard account to which all purchases are charged.

An itemized statement will be delivered to your stateroom prior to disembarkation. By providing your credit card in advance, you are automatically registered for Express Check-Out. There is no need to visit the Passenger Services/Purser's Desk to settle your account. We accept U.S., Canadian, British and Euro currencies, and traveler's checks. Express/Optima®, Diners Club/Carte Blanche®, Discover® Network, the JCB Card®, MasterCard® and Visa® are also accepted. Those paying by traveler's checks or cash will be required to leave a cash deposit with the Purser's staff at the beginning of the cruise.

For passengers on Sun and Dawn Princess sailings to or from Australia, all onboard charges will be in Australian Dollars (AUD). 

Princess Cruises® Rewards Visa® cardholders earn DOUBLE Princess points on all Princess purchases. Learn more about the Princess Rewards Visa® card.

Charges for obtaining chips and tokens in the casino are limited to $1,500 USD per day, up to a total limit of $15,000 USD per person, per cruise and are only available if you have pre-registered a credit card with the Passenger Service/Purser's Desk for Express Check-Out.

For inquiries, players should call 1-800-5CASINO (1-800-522-7466) or go to www.oceanplayersclub.com. Please note: There is a 3% processing fee applied to all casino room charges and cash advances. These advances are billed directly to your shipboard account.

Passengers requesting to exceed maximum amounts listed above should fill out the Application for Casino Cash Advance and Higher Limit Blackjack Table form at www.princess.com.

These funds will be secured before the passenger boards the vessel by pre-approval of a credit card or deposit of funds directly to Princess.

The minimum age for gambling onboard is 21 years old.

You never know what might put your vacation investment at risk. The last thing you want to think about is what would happen if you became ill or injured while away from home.

Fortunately, Princess Vacation Protection can protect you from unforeseeable losses stemming from an array of circumstances, and even allows you to cancel your vacation for any reason at all.

Princess Vacation Protection is our cancellation and travel protection program. It provides excellent travel protection from trip cancellation, interruption and delay as well as comprehensive emergency medical coverage, emergency assistance and lost and/or delayed baggage protection. Princess Vacation Protection is one of the best passenger protection programs in the industry today. It is available for purchase on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Princess Vacation Protection and Princess Platinum Vacation Protection.

This program, like many travel protection programs, will refund 100% of your otherwise nonrefundable cancellation fees in the event of an emergency. Yet unlike similar programs, Princess Vacation Protection allows you to cancel your vacation no matter what the reason.

Even if the reason for your cancellation does not qualify you for a full refund under the plan, you will still receive 75% of the nonrefundable fees in the form of a credit toward your next Princess vacation. That’s a service unique to Princess Vacation Protection.

And for those wanting even more peace of mind, Princess Platinum Vacation Protection doubles the limits of certain benefits and increases the voluntary cancellation credit to 100% of the nonrefundable fees. While both programs come with lost baggage protection, Princess Platinum Vacation Protection will even double those limits if your luggage is lost.

Additionally, passengers who purchase both Princess Vacation Protection and Princess Air, and experience an air delay en route to their cruise, now have the option to file a trip delay or trip cancellation claim. If passengers are delayed for a covered reason, they are eligible for up to $500 per person to cover costs associated with catching up to the cruise.

If passengers opt to cancel their cruise after being delayed they are eligible for Future Cruise Credits of 75% for Standard Protection and 100% for Platinum Vacation Protection.

Princess Vacation Protection is available for purchase up to the time of your final payment of your cruise fare. So protect your investment with Princess Vacation Protection or Princess Platinum Vacation Protection!

If you have any questions or require additional information, please call BerkelyCare, the independent administrator of Princess Vacation Protection, at 1-877-846-8833.

Office Hours:     8AM – 10PM (EST) Monday – Friday
                            9AM – 5PM (EST) Saturday

Princess Vacation Protection Frequently Asked Questions
Q: Am I covered by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?

A: Yes! Princess will refund the cancellation fees (up to the full value of the cruise or cruisetour) if you cancel your trip because of a specified reason such as illness or death of the participant, a traveling companion or immediate family member of the participant.

Q: If I have a heart condition and am on continuing medication, will I be covered under the pre-existing conditions exclusion if my heart condition flares up during my vacation?

A: Yes! Your trip cancellation protection and medical coverage are subject to a pre-existing condition exclusion that applies if an injury, sickness or other condition affecting you, a traveling companion or an immediate family member booked to travel with you first manifests itself or changes within the 60-day period before protection begins. So, if you have no change in your health (even if you are on continuous unchanged medication) in the 60 days prior to purchasing Princess Vacation Protection, pre-existing conditions are not excluded.

Q: Is there anything else I should know about the pre-existing conditions exclusion?

A: Rest assured, your coverage for emergency evacuation is not affected by the pre-existing conditions exclusion. Also, if you do not qualify for cash reimbursement for your cancellation due to the pre-existing condition, you will have the benefit of cancel-for-any-reason protection from Princess.

Q: If my pet becomes ill and I have to cancel my trip as a result, will I be covered by my Princess Vacation Protection policy?

A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% with the Platinum plan) if you choose to cancel for an uncovered reason.

If you have any questions or require additional information, please call BerkelyCare, the independent administrator of Princess Vacation Protection, at 1-877-846-8833.

Office Hours:     8AM – 10PM (EST) Monday – Friday
                            9AM – 5PM (EST) Saturday

Information about Princess Vacation Protection

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