Express Check-Out

Princess offers quick and easy Express Check-Out service for smooth sailing from the beginning to the end of your cruise. To take advantage of this service, and if you have not already provided your credit card number in your pre-cruise documentation or at embarkation, please bring your major credit card and your identification to the Passenger Services/Purser's Desk during the first few days of your cruise. Those paying by traveler's checks or cash will be required to leave a cash deposit with the Purser's staff at the beginning of the cruise. We will provide you with updates on the items charged against your account. You will be presented with a final bill on the day of disembarkation. If this bill is to your satisfaction, then everything will be taken care of for you without another visit to the front desk.

Prior to Disembarkation

Your stateroom steward will provide you with a disembarkation letter containing information regarding your departure from the ship. You will also receive colored tags for each piece of luggage. Please put your name, home address and other information requested on each tag. Also, remove any old airline flight tags or embarkation tags. We strongly recommend you hand-carry fragile items, valuables and medication. Before you retire for the night, your bags should be packed and placed outside your stateroom door to facilitate customs clearance and disembarkation. Make a final check of your cabin and stateroom safe for any personal items, as Princess is not responsible for items left behind.

Immigration and Customs Clearance

Due to U.S. and local customs restrictions, passengers may not leave the ship until all luggage is off-loaded. With this in mind, we suggest that you relax in one of the many public lounges to wait for customs clearance and disembarkation by pre-designated groups.

Customs and immigration inspectors will review with you the customs declarations form upon which you have listed all the articles bought in foreign ports or in the ship's boutiques. U.S. residents returning to the United States are allowed a duty-free exemption of $800 USD per person, which includes the cost of one liter of alcoholic beverages (if purchased onboard or ashore) for each passenger 21 years of age or older. Canadian citizens, when out of the country for more than eight days, may bring back up to $750 CAD duty-free. It is recommended that passengers keep their sales receipts handy for declaring their purchases. Food items should not be brought into U.S. ports.

On cruises calling at ports of the U.S. Virgin Islands, Puerto Rico, or American Samoa, U.S. residents are allowed an additional exemption of $1,200 USD when returning to the United States, including four liters of alcoholic beverages provided you have the proof of purchase from the designated ports. Of your $1,200 USD exemption, no more than $600 USD worth of articles may have been purchased in the islands. Articles acquired in these islands need not accompany you but may be sent to the United States and claimed under your duty-free personal exemption if properly declared. Please note that family members, who live in the same home and return together in the United States, may combine their standard personal exemptions. Children are allowed the same as adults, with the exception of alcohol and cigarettes. Please note that these are current exemptions and are subject to change.

For further customs information, we recommend that you attend the Cruise Director's disembarkation talk given during the last days of the cruise.

Disembarkation and Transfer Information

At the dock, your luggage will be arranged according to the color-coded tags, which will be provided to you prior to disembarkation. On the majority of our cruises, you will be required to identify and clear your luggage through customs. As you leave the ship, you will be directed by Princess representatives to the luggage claim area for your color group. As many bags are similar in appearance, please check each luggage tag to ensure you are claiming your own luggage.

If you have purchased a Princess ship-to-airport transfer, Cruise Plus Hotel Package or are participating on a cruisetour, you will be directed by uniformed Princess representatives to the transfer departure point.

If your friends or relatives are meeting you at the pier, please be advised that disembarkation may take up to four hours after the scheduled arrival of the ship in order to clear immigration and customs.

Welcome to The Circle

Princess offers an exclusive loyalty program called Princess Captain's Circle. If you are cruising with us for the first time, congratulations! Your Membership in the Circle is automatic upon completion of this cruise, when you will receive your new membership details.

We at Princess believe in recognizing and rewarding your loyalty. That is why the more you cruise with us, the more benefits you receive.

Among the benefits you can expect are a complimentary subscription to the Member's quarterly magazine, as well as Member savings on select cruises. Members only access to the Circle Center Online allows you to take advantage of exclusive programs including Referral Rewards and our StandBy Program.

Exclusive onboard events, hosted by the Captain and your Circle Host are a great way for you to get to know your fellow Members.

Click here to learn more about our Princess Captain's Circle.