Cruise Answer Place

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Passenger Service/Purser's Desk

The Passenger Services/Purser's Desk in the ship's lobby is the place to cash traveler's checks, buy stamps, ask questions, settle your shipboard account and check Lost and Found.

Postal Service

Since U.S. stamps are acceptable for use only within the United States, the U.S. Virgin Islands, and Puerto Rico, the Passenger Services/Purser's Desk has stamps for most ports you'll be visiting. Mail can be dropped in the mailbox located at the Purser's Desk.

Group Services

For group travel, Princess offers a number of onboard services to suit any organization. Meeting rooms and audio/visual equipment are available for conferences. Group cocktail parties and activities can be arranged to follow work sessions. Speak to your travel agent or a Princess Onboard Services Coordinator for details.

Currency Exchange Machines

For your convenience, Automated Teller Machines for the exchange of foreign currencies are available on vessels sailing out of European ports and on selected exotic itineraries. Please visit the Passenger Services/Purser's Desk for more information.

Medical Center

All of our Medical Centers hold the distinction of being the first and only facilities in the industry to be accredited by the prestigious United Kingdom Health Quality Services and certified to ISO9001:2000. Our onboard medical center is staffed by full-time British registered doctors and nurses. In addition to twice-daily office hours, they are available 24 hours a day in the event of an emergency.

Charges for medical services will be added to your shipboard account, and you will be provided with an itemized account to submit to your insurance company. Important: Princess ships are registered in Bermuda. Verify with your insurer if your coverage applies outside the United States, or purchase appropriate travel insurance.

Religious Services

Princess provides Catholic, Jewish and Protestant services on the following religious holidays: Ash Wednesday, Palm Sunday, Easter, Christmas, Rosh Hashanah, Yom Kippur, Passover and Chanukah. In addition, interdenominational services are conducted every Sunday usually by an officer of the ship.

Laundry and Dry Cleaning

Take advantage of our onboard laundry service for a nominal fee. All laundry is returned within 48 hours, or on the same day with our express service. We also offer dry cleaning and self-service coin-operated launderettes.

Princess Floral

Make your cruise a memorable one. Our professional florist onboard offers a wide range of fresh flowers for any occasion. Choose from corsages, boutonnieres, rose arrangements and bouquets, exotic tropical arrangements, all occasion bouquets and more. Call 1-800-PRINCESS or click here to pre-order your flowers or visit the Passenger Services/Purser's Desk once you're onboard.

Note: To ensure the freshest arrangements, we ask you to place your order at least seven days prior to sailing (if you pre-order). Flower varieties may vary by region, season and weather conditions. Only pre-orders can be fulfilled on Tahitian Princess and Pacific Princess.