Missing or Damaged Luggage
CUSTOMER SERVICE
If your luggage has been missing for 10 days or less and:
- You were in Anchorage on embarkation, disembarkation or a cruise tour; please call (907)-550-7711
- You were in Vancouver on embarkation, disembarkation or a cruise tour; please call 1-800-297-8977
- You were on a Caribbean cruise; please call 1-800-406-1345
- You were in Seattle on embarkation, disembarkation; please call 206-336-5824
- If you were in any other location; please call 1-800-PRINCESS (1-800-774-6237)
If your luggage has been missing for more than 10 days:
Please call 1-800-PRINCESS (1-800-774-6237) to file a claim
If your baggage has been damaged:
Please call 1-800-PRINCESS (1-800-774-6237) to file a claim
To report a missing item, print the form below and submit via fax or mail to the address provided.
